Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...
Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...
The name that come up when I call someone isn’t my name and I want to get it changed to my name asap.how can I do that?
I just switched onto new Samsung S24 phone and new public mobile 4G plan for Canada and US. VOLTE not enabled. How do I get it set up?
changed my plan to Public Mobile yesterday from Fido. I am not able to sign in to my account. I could last night.
The system suspended my service due to non-payment on September 3rd but the payment was supposed to come out to the 4th of September. Do to u forseen circumstances I had no choice but to create a new account with a new number. How do I cancel the ne...
Hi.Hope you are well.I tried to help my partner to get roaming (calls/texts) set up after she was in the US and it seems she was charged 17.25$ on her credit card as she had tried to add it and I was charged 17.25$ on my credit card as I tried to hel...
I've been waiting since Aug 17 for a SIM. How can I get it ASAP or get a refund on my purchase?
My phone does not display my number correctly
Why can’t receive my SIM card I bought a SIM card 5days ago but not received it
Is Trinidad & Tobago included in the International Long Distance purchase?
Can I setup call forwarding from the PM website or App. I don't have access to my phone for few hours.
No longer goes straight to VM when phone is off or not reachable. It goes to VM after completing the ringing cycle. Same thing happens on my wife phone. I spoke with PM tech team. They issue the ticket and said this is new thing on 5 g network ( that...
Dear Sirs,Could you please help me to get my phone usage history from June 3, 2024 to June 4, 2024 including. Thank you very much for your help.Yury
How we download bill on app? plz nieed a help
How do I disable voicemail? After 3 rings my calls go to voicemail, that's way too fast. I prefer my phone to continuously ring. I don't want voicemail anymore, but I can't find a way to disable it.
My new billing cycle on PM starts Sept 6. I am moving to another mobile provider. A couple of questions:1. How long does the process take? I want to make sure I am moved before PM bills me for the next month.2. Does my new provider take care of eve...
I cannot activate the esim. There is now no sim what so ever on my iPhone 13. The QR code just gives an error "Unable to active esim You can try again, or contact your carrier for assistance". Seems this carrier is not answering though. Can I jus...
I Lost my phone while on a trip (with my SIM card in it) and can no longer retreive it. Is it possible to transfer the plan from the lost SIM into a new one?
hello, i am new to PM.Today, after installing the app, i i registered a new phone number. I can make out-going calls, and i can browse the internet. Everything seems fine, except i cannot receive any in-coming calls. When my friend calls me, the cal...
I activated new SIM, picked phone number, but seems cannot receive text to confirm active properly. it shows message in app " we've noticed you have an active public mobile service and would like to confirm you full access. if I click "confirm for fu...
Public mobile has a plan for $45 a month that says it includes 65 GB of data in the USA and Canada- does this mean I don’t have to buy a roaming plan if I go down into the Stars and use my data? And same with phone calls ?
It wont let me update my new bank card info- all it says cannot process at this time- Please Help!
Hi PM Community,I've worked on activating a new physical sim card for the past 2 hours... When I got to transfer my phone number, the app said something isn't going right. I've tried logging in to my PM account and connect with a PM agent yet keep ge...
I keep trying to update my credit card info and restore my service. But I keep getting " We cannot process this request at this time. Try again later" I ma running outof patience and will go to a competing carrier. PUBLIC SUCKS!!
The main reason I subscribed to Public mobile after disconnecting from several other providers is how easy it was to reach and talk to a human over the phone. The chatbot is more or less useless.Thank you,
Hello. New user here. Received my sim in the mail. Download the PM app on my phone (Pixel 7) And it prompted to enter SIM # and choose an phone #. I did both (did not put SIM into phone yet as it said not to). During the pending SIM activation proces...
Hello, I'm currently working in a remote area for another week or so. My account is active right now and I have been using the service when I'm not at work. My contract ends on the 7th and I would like to renew it. I can't sign in because it's trying...
This is time sensitive as I want to keep my mobile number from my previous provider and I only have until tomorrow. I want to create a new PM account but I can't get the entry boxes to 'light up' to out in my credit card details. Using iphone and a ...
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| 45 |
