cancel
Showing results for 
Search instead for 
Did you mean: 

PUK request timeframe

Brandonb3
Great Neighbour / Super Voisin

I submitted a ticket a day and a half ago to get my PUK number.

How long does it take to get a response regarding this usually?

3 REPLIES 3

Brandonb3
Great Neighbour / Super Voisin

Okay, will send a follow up message thanks.

BKNS27
Mayor / Maire

@Brandonb3 

Did you check for a reply by clicking on your avatar then to Messages. Normally they reply back to me within an hour.

Chalupa_Batman
Mayor / Maire

@Brandonb3 wrote:

I submitted a ticket a day and a half ago to get my PUK number.

How long does it take to get a response regarding this usually?


During business hours (9 AM-10 PM EST) you can expect a response within 30 minutes, but it may be longer depending on current volumes.

If you go to your outbox, send the words FOLLOW UP.....  

Need Help? Let's chat.