Resolved! Voice message
How to set up voice message if you miss a call? And what to press when you are done?
Forum Posts
Resolved! Add-On Charges
I just purchased an add-on of 1gb, and I wanted to know if this add-on only counts for this month or if I'll be charged monthly for it next pay period? If I am charged monthly, is there a time before I'm charged again that I can cancel it for the nex...
oneplus August update data nomore
Hi everyone, Im thinking of switching over, but is anyone having issues with data after the latest (August 2921) OnePlus update? I was fine on my Nord 10 until a week ago with its latest update. Have you seen any disruptions to data service aka no lo...
Issues announced through SIMon bot
Well looky looky....When selecting the Public Mobile Bot it notifies of a 611 outage. That is a neat way, and more streamlined method, of getting the message out there.
Resolved! Over charged
Resolved! Changing phone number failure
Hello, I'm at a point where I need to change my phone number. I really do love my number so this has come after great consideration. While attempting to use "self serve" to accomplish this (since I can't call anyone for help; bad service there, Publi...
Resolved! Amount due wont update
When i try to pay my bill in advance the amount due wont update. I keep getting a message that i have enough funds for my next payment available but i only have $4 in my balance.
Resolved! Re: Moderator
Hi, I am looking to get my Mobile Bill statement. Can anyone help me? How to get that? Thank You.
Resolved! Locked out of account
Spoiler (Highlight to read) Email wont let me resetI can login to community but need to login to account..So I can help new customer and get free rewards for both of us..Have not logged into account in long time..updated pc also..Need mod or customer...
Resolved! How to change phone number?
previous provider has authorized number port. do i still have to go through porting services&PC
i voided a port by swapping sim card early and got in contact with my previous provider, virgin mobile. they authorized the port but my phone can only send calls. will the problem solve itself after the 30m to 2h delay or should I request another sms...
SIM card change
I followed the steps properly to change my Sim card and now it says there is a problem with the Sim card Why is that
Conditional call forwarding keeps resetting
I've been using conditional call forwarding for about a year now in order to use a 3rd party voicemail provider and have had no issues with it. However, over the past few days, call forwarding keeps getting disabled and my missed calls are going to p...
Resolved! 2x plans expired while in autopay
Hello,I have two plans with Public mobile. Both of which have been suspended with the following message on my account page: Please disregard this message if you have enough funds in your balance or are on AutoPay. Your account has been suspended. Mak...
Resolved! Where are my phone memory GB go???
If somebody could help me out to understand how my phone's internal storage is used and where the heck all those GB get wasted.I have Motorola E4 Android with 16GB internal memory. OS is up to date.Based on Storage Space app Android OS uses 5.86GB, A...
Hey team unlocked phone from koodo not working
Hey team, Unlocked phone from koodo, SIM for public is activated but still says "No Service" top left in the iphone no matter what I do. Any help would be great!
Mail box
How do you delete read messages in you mail box?
Resolved! Transferring from another carrier
If I transfer my phone number from a different carrier, do I still have to cancel that carrier's plan or is it done during activation?
Resolved! Community Rewards
I am new to PM and impressed with Rewards system here. I was curious what is the best way to start earning the Community involvement rewards fast as soon as starting with PM. How many days of work is needed for $1 per month discount by this platform....
Resolved! my account
Resolved! SIM problems
I have had an account for some time. Recently I bought a refurbished phone from Public. I thought, wrongly as it turns out, I could just change the old SIM for the new one in my account and it would connect with the new phone. Now I'm stuck. Neither ...
Resolved! Phone compatibility with network
Hi! I wanted to know if the Motorola one 5g ace is compatible with the public mobile network? Thank you.
Resolved! looking old provider
I'm phone box user.I would like to transfer to Public.When it come to choice to old provider which provider regarding Phone box?I don't think find phone box category.
Not Receiving Texts; Now few Reception Bars
I have been with Public for more than a year, and everything was quite good.Now, reception (bars) has slipped to sometimes 2 and sometimes none when at home. Everything is still fine for my neighbour on Public 3 houses up the street. I have a Samsung...
Resolved! Locked Sim card
I have accidentally locked my sim card. The system is asking for my PUK code. How do I find it?
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