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Forum Posts

Resolved! Voice message

How to set up voice message if you miss a call? And what to press when you are done?

Aslam2 by Great Neighbour / Super Voisin
  • 297 Views
  • 3 replies
  • 0 Bravos

Resolved! Add-On Charges

I just purchased an add-on of 1gb, and I wanted to know if this add-on only counts for this month or if I'll be charged monthly for it next pay period? If I am charged monthly, is there a time before I'm charged again that I can cancel it for the nex...

maz_b by Great Neighbour / Super Voisin
  • 330 Views
  • 6 replies
  • 0 Bravos

oneplus August update data nomore

Hi everyone, Im thinking of switching over, but is anyone having issues with data after the latest (August 2921) OnePlus update? I was fine on my Nord 10 until a week ago with its latest update. Have you seen any disruptions to data service aka no lo...

lamyamyamy by Good Citizen / Bon Citoyen
  • 383 Views
  • 12 replies
  • 0 Bravos

Issues announced through SIMon bot

Well looky looky....When selecting the Public Mobile Bot it notifies of a 611 outage. That is a neat way, and more streamlined method, of getting the message out there.

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esjliv by Mayor / Maire
  • 200 Views
  • 19 replies
  • 1 Bravos

Resolved! Changing phone number failure

Hello, I'm at a point where I need to change my phone number. I really do love my number so this has come after great consideration. While attempting to use "self serve" to accomplish this (since I can't call anyone for help; bad service there, Publi...

RubenBorges by Great Neighbour / Super Voisin
  • 406 Views
  • 5 replies
  • 0 Bravos

Resolved! Amount due wont update

When i try to pay my bill in advance the amount due wont update. I keep getting a message that i have enough funds for my next payment available but i only have $4 in my balance.

Stark647 by Good Citizen / Bon Citoyen
  • 381 Views
  • 14 replies
  • 0 Bravos

Resolved! Re: Moderator

Hi, I am looking to get my Mobile Bill statement. Can anyone help me? How to get that? Thank You.

Resolved! Locked out of account

Spoiler (Highlight to read) Email wont let me resetI can login to community but need to login to account..So I can help new customer and get free rewards for both of us..Have not logged into account in long time..updated pc also..Need mod or customer...

free1reigns by Great Neighbour / Super Voisin
  • 234 Views
  • 2 replies
  • 0 Bravos

SIM card change

I followed the steps properly to change my Sim card and now it says there is a problem with the Sim card Why is that

Bunzy by Good Citizen / Bon Citoyen
  • 271 Views
  • 16 replies
  • 0 Bravos

Conditional call forwarding keeps resetting

I've been using conditional call forwarding for about a year now in order to use a 3rd party voicemail provider and have had no issues with it. However, over the past few days, call forwarding keeps getting disabled and my missed calls are going to p...

Alether by Great Neighbour / Super Voisin
  • 357 Views
  • 18 replies
  • 1 Bravos

Resolved! 2x plans expired while in autopay

Hello,I have two plans with Public mobile. Both of which have been suspended with the following message on my account page: Please disregard this message if you have enough funds in your balance or are on AutoPay. Your account has been suspended. Mak...

agaskin by Great Citizen / Super Citoyen
  • 438 Views
  • 8 replies
  • 0 Bravos

Resolved! Where are my phone memory GB go???

If somebody could help me out to understand how my phone's internal storage is used and where the heck all those GB get wasted.I have Motorola E4 Android with 16GB internal memory. OS is up to date.Based on Storage Space app Android OS uses 5.86GB, A...

Yummy by Mayor / Maire
  • 343 Views
  • 7 replies
  • 1 Bravos

Mail box

How do you delete read messages in you mail box?

Layla2 by Good Citizen / Bon Citoyen
  • 522 Views
  • 13 replies
  • 1 Bravos

Resolved! Transferring from another carrier

If I transfer my phone number from a different carrier, do I still have to cancel that carrier's plan or is it done during activation?

Deniron by Great Neighbour / Super Voisin
  • 321 Views
  • 4 replies
  • 0 Bravos

Resolved! Community Rewards

I am new to PM and impressed with Rewards system here. I was curious what is the best way to start earning the Community involvement rewards fast as soon as starting with PM. How many days of work is needed for $1 per month discount by this platform....

shahestates by Good Citizen / Bon Citoyen
  • 392 Views
  • 2 replies
  • 0 Bravos

Resolved! SIM problems

I have had an account for some time. Recently I bought a refurbished phone from Public. I thought, wrongly as it turns out, I could just change the old SIM for the new one in my account and it would connect with the new phone. Now I'm stuck. Neither ...

LyndaW1 by Good Citizen / Bon Citoyen
  • 304 Views
  • 10 replies
  • 0 Bravos

Resolved! Phone compatibility with network

Hi! I wanted to know if the Motorola one 5g ace is compatible with the public mobile network? Thank you.

dian_34 by Good Citizen / Bon Citoyen
  • 444 Views
  • 2 replies
  • 0 Bravos

Resolved! looking old provider

I'm phone box user.I would like to transfer to Public.When it come to choice to old provider which provider regarding Phone box?I don't think find phone box category.

JUNHO by Great Neighbour / Super Voisin
  • 482 Views
  • 8 replies
  • 0 Bravos

Not Receiving Texts; Now few Reception Bars

I have been with Public for more than a year, and everything was quite good.Now, reception (bars) has slipped to sometimes 2 and sometimes none when at home. Everything is still fine for my neighbour on Public 3 houses up the street. I have a Samsung...

online by Good Citizen / Bon Citoyen
  • 231 Views
  • 10 replies
  • 0 Bravos

Resolved! Locked Sim card

I have accidentally locked my sim card. The system is asking for my PUK code. How do I find it?

Spathodia by Great Neighbour / Super Voisin
  • 534 Views
  • 16 replies
  • 0 Bravos