Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...
Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...
I was never given a shipping confirmation code, just a confirmation email. No tracking, only a note that it was shipped via Canada Post. Is has been a week now after the supposed estimated delivery date. What now?
PM charged me for a subscription and the phone line wasn't activated or linked to my email, so it doesn't work and I'm basically paying for nothing. I want to cancel the subscription and the Agents keep asking me questions and giving me excuses or ig...
I noticed a few weeks ago, it shows a very high usage of data every day in my account. Example 1; it says I used 13 GB in 2 weeks. No way I use that much. My usage was less than 10 GB for entire month. I am out only 3 days of a week for the day time ...
I gave my number that I wanted to be transferred. I can't get the verification code as text is not activated yet. Please help. I have tried changing the number to a friend's so I can get the code. But can not change my number request. Helppppp
I'm attempting to move my mom to a more budget friendly phone provider with Public but can't get confirmations via message or email so prices is hung. Received same IMEI error others have mentioned. I have to fly back to the US tomorrow and can'...
I am not that techy so please be patient and explain like I am 5. I am unable to activate my iphone on the network. I used an eSim but when I try to scan the QR code I get a message Unable to activate sim, try again or contact my carrier for assistan...
Can I go into a kiosk physical location to get a Sim card ?
My location is listed as a service area in BC, Canada. However the service here has been non-existent, I’ve been lucky to get one bar of service, is there any solutions? - iOS up to date - have tried restarting my phone - it was working well in other...
My billing went up from 11.20 to $16.80 since May. I thought I contacted someone to straighten it out but was not fixed. I tried calling again and the person gave my 2 phone numbers that did not work. I went to a Telus store and they told me they ...
I signed up for a 30 day plan? Can I in the future convert to a 90 day plan?
I am flying tomorrow on an emergency Bereavement flight to Belize. Where do i pick up extra minutes and date? Belize?
Do Samsung cellphones support e-sim?I find it extremely useful on an iPhone.
From Amazon, get 40% off first month, new activation, deadline Sept 30https://www.amazon.ca/stores/page/FF21F912-93B7-4E03-81F0-D185E7D09B8FNot as good as the 3rd month free earlier, but better than nothing
I want to cancel autopay on my account because i am out of the country and can't log into my account for a variety of reasons.
I am not computer or cell phone savvy. I am locked out of my second cell phone account, when I had to change passwords .I keep getting a notice to wait 60 minutes even If I wait days to try logging in.I need some expertise to resolve this.
My plan does not include data but is supposed to include unlimited text and picture messaging. However, when I get a message with pictures I can't open the file. It tells me "Failed to download attachment from multimedia attachment". I've tried al...
Going to be in the Chicago area next week.I want to ensure that I will be able to make calls, use data and send text messages while in Chicago next week. I have a Samsung Galaxy S24 and have purchase the US Roaming Talk/Text Bundle Add-on. Will I nee...
hello I want to change my plan.
I just noticed that I have never once received my.monthky bonus when I activated my daughters plan using my referral code in November 2023. There was some issues on your end during the activation, you can go back into my account and see what I mean. ...
Just wondering if Wallmart in NB and NS still sell public mobile. Got mine there in NB in 2020 but when a friend just went in NS, they said they don't sell it. ??
Hello, I got a call from this number in British Columbia : +1 (778) xxxxxxxxxxxIt was saying that my phone number will be dismissed.is it true or is it a scam ? thanks
I have recently joined public mobile. I haven’t sent a message or text to Android phones since then. I have no issues with iPhone (blue speech bubble) but can’t send any messages to Android phone (green speech bubble).
I want to subscribe for a plan that need to make phone calls all the time and want to know how’s is the service in Erin , Ontario , address is :********
Can anyone help me connect with support on this lame platform? My wife has a plan here that has stopped for some reason...possibly it expired and she likely ignored the notices. Now it's my problem to figure out and solve. Credit card is good, accoun...
Hi there, Could you please tell me if the USA Roaming Packages include Hawaii? If yes, how well should it work concerning the data, texting, and calling. Thank you,Sierra
To whom it may concernPls let me know how much i owe public mobile?Nelofar
I have this cell phone for just over a week old . It well register 3 bars when outside . But when inside a building 1 bar or nothing and say it not not connected to network and or emergency call only.
Hi, I was trying to port in my number from Lucky mobile but it’s looks something wrong. Who should I contact for help? Thanks!
Hi,I have a Candian plan with public mobile and am in the US. I added the US roaming Talk and Text Add on. Can I use it to call/text Canada?
I recently checked my credit card statement and it's showing that public mobile has charged me for two payments on Aug 20th. Who do I consult to rectify this?
