04-05-2024
09:34 PM
- last edited on
04-06-2024
12:12 AM
by
computergeek541
Followed the instructions in the Public Mobile app to pick up a new SIM card from the nearest Telus store. Arrived they to be told that they don't support Public Mobile. So, ordered the sim through the app and was charged for it on March 12. It's April 5th and no sign of the card. How do I get cost of the card refunded when there's no actual customer service to speak to?
04-18-2024 10:44 PM
Nope. Never arrived so ditched PM for a different carrier. Happy to be done with PM
04-05-2024 09:39 PM
It should take less than 10 business days to arrive.
You will need to submit a ticket for CSA help with your issue. Either via the chatbot or the following link: