Calls cut off after about 10
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04-05-2024 05:30 PM
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04-05-2024 06:43 PM
it's been happening to me too. I'll call someone and after a few minutes...the line drops out. Sometimes comes back on sometimes no. I found if I go in to cell settings and manually select 3G instead of LTE or %G...the calling issue SEEMS to be cleared up. When I go back to LTE...line drops out again.
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04-05-2024 05:39 PM - edited 04-05-2024 05:40 PM
Hello @Rosie85
That was happening to me as well. You can reach out to a CS Agent using that little chat bubble below or...
To Submit a ticket, please click the following link to access the Public Mobile Chatbot: https://widget.telus.tiia.ai/publicmobile/publicmobile.html Type: Customer Service Agent
Ask that your network be reset on their end.