Hi!I got the attached alert and it's been like that for hours. My plan is on autopay, I've been a customer for >2 years and made no account changes recently. Has this happened to anyone else? How can this be resolved?
@Cdnfenix36 That sounds very frustrating! It could be because you've gotten a new phone and the data settings are a bit different than you previously had? Also, I had my home wifi down and I was unaware for almost 2 days which caused a large spike i...
@BillOBthe comment above is great future advice! I have found a cheaper or better plan for myself by browsing the options every couple of months. I do not get emails making me aware of current offerings. There will be deals available for current cust...
Im in BC and not having any issues; haven't seen anything reported down.The issue could be local to a cell tower in your area as well, check for a hyper local issue/emergency that could explain.I know it might sound silly, but try rebooting your phon...
Well explained @Keach1984i was shocked/disappointed too when i discovered i have to pay the full price up front with some small discount maybe coming in the future [could change again...who knows!] This answer above is the clearest explanation I've ...
