Roaming APN settings grayed out

[Ryguy03]

Hello new here. Just recently switched to public mobile. I go to the US frequently. My phone says it's connected to US networks both AT&T and T mobile whichever I choose. But it's actually not. I get no internet or service even though I am showing full bars. My APN settings are greyed out for some reason I can't change them. I don't know where to go from here?

edited by computergeek541:  changed category labels (unrelated to self serve account system/"my acccount")

[computergeek541]

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@Ryguy03 wrote:

Yes data worked in Canada. But does not work In The USA even though I have that plan. My APN settings are just automatically there from the sim. I can't change them.

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There aren't supposed to be any changes made to the APN settings.  When using Public Mobile services in the US, it's the same APN settings that are to be used.

[Ryguy03]

Yes data worked in Canada. But does not work In The USA even though I have that plan. My APN settings are just automatically there from the sim. I can't change them.

[computergeek541]

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@Ryguy03 wrote:

Hello new here. Just recently switched to public mobile. I go to the US frequently. My phone says it's connected to US networks both AT&T and T mobile whichever I choose. But it's actually not. I get no internet or service even though I am showing full bars. My APN settings are greyed out for some reason I can't change them. I don't know where to go from here?

Did your data work on Public Mobile while you were in Canada?  The APN settings should not be changed when going to the United States of America.