Transferred to Public Mobile yesterday. SMS received and I responded instantly. Now I cannot receive any calls or SMS - I can only make outbound calls and have cellular data.
Call the support and they advised me to reach out to my old provider to do a manual approval since they validated that my sms response was not approved and they even attempted to send it again but I did not receive any. I did reach out to my provider but they had a system issue and apparently the transfer request is cancelled. Now they referred me back to Public Mobile to re-initiate the transfer but I am unable to call Public Mobile as I was prompted that there are no transfer request on my number and cannot pass the IVR since it requires a verification code to be received to my phone number in question and only then I can get in touch with a support agent.
