Saturday
- last edited
Saturday
by
computergeek541
Hi,
I received an SMS stating that the 3G network in Manitoba will be shut down effective December 31, 2025. I'm wondering if this change will affect me. Could you please confirm whether my current plan or subscription uses 3G or 4G? Do I need to make any changes to my plan?
Thank you
Sunday
Saturday - last edited Saturday
@alexf78Mobile2 the easiest way to tell if you will be affected is to watch your network icon at the top of your phone, while you make a voice call. Does it change from LTE to 3G (or 4G)?
You may have to turn off Wi-Fi if the network icon is not visible.
Saturday
@alexf78Mobile2 are you in Manitoba?
If you are, this is what happening there.
You might need a new phone that is on PM's VoLTE whitelist
Saturday
Some people say they have no issues with this phone so far. Just keep using it until it no longer works.
Saturday
Since they sent the message to you, it likely indicates your phone has been using 3G to make calls or they know your device won't support VoLTE to make calls after the shutdown. You can test if the phone stays on LTE when you make a call, if not, then there will be a problem. Samsung S10 isn't on Public's supported list currently.
Saturday
model # SM‑G973W
Saturday
Samsung Galaxy S 10
Saturday
What is the make and model of your phone? Have you experienced any dropped calls? Are you unable to make calls yet?
When you are on a call, what is the status of your phone?
Saturday
Thank you!
Saturday
so I just need to check if my device is computable with 5 G?
Saturday
@alexf78Mobile2 wrote:I received an SMS stating that the 3G network in Manitoba will be shut down effective December 31, 2025. I'm wondering if this change will affect me. Could you please confirm whether my current plan or subscription uses 3G or 4G? Do I need to make any changes to my plan?
All of Public Mobile's allow access to the same networks. It's more of a matter of whether your device is compatible with LTE and 5G networks, and whether your device support VoLTE.