Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...
Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...
Hi I change computers and have not been able to log in since try to change password still get sorry unable to log in
Hello,I messaged the Moderator Team via private message, but haven't got a reply yet. Maybe I need to start a forum message before they'll look at the PM? So, I'm trying to help someone activate a new line before the plans are no longer offered. I we...
what can i do to try to fix this issue. calls and texts to most numbers worked within an hour after porting from virgin mobile to public mobile. Cannot receive texts or calls from a number of people. They don't get my texts but i can call them. I...
I see a lot of posts where a PM customer visiting the US have tried to but are unable to purchase another duplicate add-on either because they've used up all the data and/or are almost at the 10 day limit for This seems quite a drawback for the data...
One of my referrals asked if he needs a newer iPhone because he is having intermittant problems with dropped calls, intermittant texting errors etc the last number of days.It got me thinking as well that I have had the same issues much more in the la...
i was thinking that maybe i could just use wifi and VOIP calling and further to that - web-based SMS apps for while i am in Europe. what i would really like to do is be able to buy purchase several EUROPE-talk-text-data roaming addons so that i can ...
Hello,Myself and 4 of my others friends are having trouble with our phones, (All iphones and all with public Mobile)Well all have good signal but our phones are not working if we turn the phone off then back on again it works for a few hours then st...
I'm having trouble making a payment and I haven no service for 2 days. I have tried both my debit card and credit card and it's not going through. Very frustrating!
Bonjour; Je viens de transférer mon numéro de Fido hier.Depuis, je peux émettre des appels mais pas en recevoir.Aussi, pour la data, je n'ai accès qu'à Whatsapp et à rien d'autre. L'icône 4G est bien visible sur la barre de tâches.Mes paramètres APN ...
Can I get some help to reactivate my sim card and my plan, I tried logging into my acc but I forgot my password and i was locked out can the moderator team please contact me ASAP please
So when I click on my forum profile I see a count of stuff I would expect like posts, replies and bravos. But I also see counts for other things like Blog Articles posted, Ideas posted and Reviews posted. Are there actually blog articles or reviews a...
Hi, My plan includes unlimited Canada wide calling and unlimited international text. I am travelling to the dominican republic, will I still be able to send and receive messages from people in Canada while I am there. If not, what are some options?
Hi, I signed up with PM 2 days ago and selected the 15$ plan with the current promotion of a bonus 250mb of data if autopay is enabled. I currently do not have access to data. I was wondering does this start for my next cycle; or is it supposed to st...
I use public mobile.But I cannot connect I nternet if there is not wifi but I can use text messages and can call. Why?
Please discontinue my auto pay being deducted from credit card Scotiabank. I dont want to continue with your service anymore because you dont have customer service. I can not log in to my account. I have to register again.
Just purchased USA Data pack. It was my second one. The second one was not credited to my account. 1G
I have an UMIDIGI A3 with android 8.1 and I can't edit the apn. How do I connect to the internet?Yes, I have a data plan.There are 2 apns listed under Access Point Names in my settings. They are TELUS SP (sp.telus.com) and TELUS services (services.te...
I am planning to port my number over from Chatr to public mobile, if I sign up on the 25th can I get my billing date changed to the 29th?
I recently switched to public mobile. I took the offer which had 100 mins of call and unlimited messages with 250mb of mobile data. But, I'm not being able to connect to the internet using mobile data. any solutions?My Device - Lenovo K8 NoteModel - ...
i've currently signed up for autopay but decide to change my plan right now (so i'll still need to top up my account rather than wait till the end of billing cycle and pay it automatically)in this case, if i change my plan to the one with autopay bon...
My account was suspended yesterday because my credit card expired , I updated my credit card and it’s still not activated
Hi with the rollout of the new Kiosk's any word of new cheaper plans since this industry always evolving with each carrier trying to wow clients and perspective customers?
Just recently making local calls now tells me that I don't have an active long-distance add-on despite my plan having 50 Canada-wide minutes and 200 minutes as an addon.I've tried reseating the SIM and restarting the phone, still.
Hi, so my plan is expired and I am unable to use the service. I have been on autopay the whole time with Public and the CC is years away from expiring. This is what I'm seeing. Why is this so? Frankly this is quite ridiculous that I'm having so much ...
A few days ago five Public Mobile customers, including myself, from Ontario and Alberta were all expierencing multiple dropped calls through out the day. While talking to a family member our call was dropped seven times.
Hi Any chance Public Mobile will offer more voicemails and they dont deleate as fast?
Just bought a payment voucher and every time I type in the 12 digit pin it says it is invalid and it is legible on the receipt.
Is it possible to have the time & date of each voicemail announced upon retrieving them that other service providers do?
Can I forward my phone to the local mobile phone in China? What charge will be involved other than my China cel charges? Thanks.
