Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...
Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...
Hello, I'm new to Public Mobile. When I activated the service, I've also requested to transfer my Fongo# to PM on Oct 26, but since then, I haven't recieved the porting completion notification, and my number is still displayed as "No Caller ID", so I...
I'm a long time subscriber. I pay $135 each quarter including tax but was recently charged $175. How can I get a refund?
Hi, Need help on a SIM card / Phone issue. Got a call from my bank saying they locked my account because it has been compromised. Appearently someone tried to get a new SIM with my exisitng phone number and logged into my online banking. Any way for ...
Hey Everyone; So maybe a silly question, but coming from a Post-Paid service, I'm just trying to clarify the payment history feature under My Account - no issues on payments or anything incorrect, I just want to understand it better. So my question ...
May be this is kinda silly question. The $15 plan says it includes unlimited international text messaging. How about local or national text messaging, are they included? Thanks.
My info banner at the top of my iphone confirms that I am on the Public Mobile network but I cannot enter the setup values as I cannot find all of the required fields which need values.The instructions say to enter:APN:SP.MB.COMMMSC: http://aliasredi...
I am charged 12% tax instead of 5% when activating my SIM. Please help me with this.
I would like clarification on my data, when I signed up i got the 1.5gb plus 2gb for 6 month but it is not showing that on my plan overview, it says I used 1.2gb out of 2gb where is the other 1.5gb? Shouldn't my total data for the month be 3.5gb?
I'm going to the U.S. for 6 months. Is there a reasonably priced plan available in the U.S. from Public Mobile or is there an equivalent priced company in the U.S. that i can just get another sim card from and use my current Galaxy 9 Phone?
ot able to receive a call after transferrin my cell# from petrocanada mobility..please help me.
Hi
Greetings: When I smashed my Galaxy S5, my wife bought a S6 online, from a Best Buy seller. The phone arrived, and while it's unlocked, and I've put in the APN information. I can not access my voicemail. When I attempt to do so I get what I assum...
Hello, How can we opt out of our name and phone number being listed in the phone directory (White pages)?
Not recognizing my email when I try to reset password
Does anyone know when this first started? Did Telus start this up?
try to make payment to reactivate my suspended account. but, after clicking submit button in payment, nothing happens. It stays at that make payment page. No response like "You have paid ....". So, I think the payment did not get through. What is wro...
i Saw something about paying $0/ month after you stay with pm for awhile and refer friends. Is this true? And will it be $0 every month? Or just for one month? Thanks
Does public mobile have an app? I think they should get one if they don’t. It would be so nice
Dear Team, Unfortunately, my plan failed to renew today as Auto pay has failed. I tried to log in to the system manually and tried to make the payment and got this message - Unable to Process TransactionSorry, your credit card was declined by your c...
Hi I’m new and I was wondering if there is an option to get texts when you go over on your data? thanks
I got a public mobile number when I lived in BC and my phone had no issues. I was going to move to Alberta and switched my number to there but then ended up moving to Ontario. Since I've been in Ontario my cell phone says it has no service. It worked...
Does PM support wifi calling?
Does PM support 4G voice over data?
I bought a new Public Mobile sim card last weekend for a new phone. It was working until I locked the SIM by mistake The SIM card is now PUK Locked and it is asking for a 8 digit code.
When this happened bfore I would buy a $5 add on and the problem would be solved so I did that again and still got the messge so I upgraded from the $10 plan to the $15 one which is reflected on my payment and plan pages but I'm still getting the sam...
Super curious about other people's lifestyles. How much data do you use? Do you think it is worth the money for more data? I currently changed to 1GB of data a month (was at 4GB). This was a challenge to myself for financial reasons as every little b...
Hi - I posted earlier (using my wife's account) about not being able to reativate an account with a new SIM. I am not able to make a payment and was advised to contact an account admin. Can someone tell me how I can do that? I have already tried va...
I saw this on Facebook. Looks like you would need to search "The Monile Shop" on Facebook to find it and then click the "Get Your Code" button to generate a code to use in the store. If nothing else you can buy three SIM cards at $10 plus tax each an...
Hello, I'm on 7/11 Speakout prepaid and the plan expired yesterday, however I have 7 days from this expiry date to top-up and keep my number and balance. Just wonder if I were to switch to Public Mobile would they be able to port over the number for ...
