Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...
Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...
I will go back China for 2 weeks,can I just remove public Mobile SIM card for 2 weeks?While in Beijing put new chinese SIM card ,when I come back to Toronto and then switch back public Mobile SIM card?Does the public Mobile charge roaming fee or an...
Hi,I previously have auto pay set up but a few weeks ago, I attempted to change the credit card. Not only I couldn't able to change my credit card, I now no longer able to add a credit card to my profile or make a simple payment. I searched the com...
I hadn't topped up my account in a month. reactivated today, paid the full plan amount and now still have no call or data service!!! help!!!The plan shows up under self serve
Is there any way to check how much data I used last month/previous months? I can see line-by-line historical data usage, but I wasn't able to check how much I used in total for the month and I forgot to check on the last day of the cycle last month. ...
I signed up a month ago and still can't log in to my account. I need to pay. Help?
Hey all, I was referred by a friend for public mobile last week, I got into the deal and I got $25 in my account. It's not there anymore. It was supposed to be applied for the first month's bill but its gone. Can someone help me?
Hi, I am having problems and I’m tod it’s a porting issue. How do I get this fixed?
Hello, I am in the public mobile, but I filled in the wrong MEID, but the phone can not set APN, can not access the Internet
Is it possible for someone to help me remember my email address or change it to the address I use the most?
Hi PM,i activated in Walmart store for a 2nd phone: 15$ plan with 100 min talk, unlimited text and bonus 250 MB data.i used this on my old I Phone 4 issue: No Cellular Data ???any idea why ? thanks.
Is this deal still on? I see it still showing on public mobile page.
Do you own one ? What do you like/dislike about it ?
I use EC weather app which provides weather alerts and gives weekly and hourly weather conditions.
how to change my phone number
Hi Community Members,I am a new user since March 23.I checked my usage history and noticed 5 outgoing calls to 778-580-4001. The 5 separate calls ranged anywhere from 22 seconds to 3:37 for a total of 5:45 minutes. These calls were all made on March...
I refered my friend and he activated his sim card online on March 31 and only received $1 instead of the promotional $25
Hi just curious what is everyone's plan and why?Anything you like and do not like aboit the PM plans?Just asking cause I am so new to Public Mobile.
Will our account ever have a fearure where it suggests a plan from our monthly usuage?
HiSaw the next 30 days for 0 promo if you sign in at agents.I just singed up just over a few weeks ago online as suggested and no silimar promotions get 0 for 1st 30 days
Hi Not sure if myth. A rep at the mobile store advised new Public Mobile Customers get texts with offers from Kudo promotions to switch just after being a customer only after a few weeks as Telus prefers to have you switch to a monthly plan différent...
HiHas anyone here written their MP, the PM or Opposition Leaders about lowering cell phone costs in Canada?Just sucks we pay more than the UK and USA.
I have just reactivated my account and changed my plans but it is not registering my plan as activated. Why? Do I have to wait till midnight? It shows my plan change as activated but I cant make calls or text and it says I have no data but I do. H...
Hi everyone, I just joined PM this afternoon around 1:00PM. I provided all the info filling out the form for transferring my cell # at Fido to Public Mobile. Right now i still cannot get text messages from certain people. I can call them, but just c...
I deposited it enough money via voucher to cover my next months phone bill, unfortunately I did not make the transaction soon enough to avoid having my plan suspended. Surely i must be able to use the deposited funds ($63) to pay the missed-by-tw...
I have been with PM for more than 2 years on a 90 day unltd province, 12gb LTE plan for $40.I'm on autopay (mastercard)Service has been disconnected since Tuesday (almost 6 days now) and I'm not able to log in to my account (online access suspended t...
Add-Ons when upgrading/downgrading plans? What happens to the purchased Add-Ons? Thank-You
I registered the $0 plan yesterday. I also refered my friend and got $10 credit. But why I did not see anything eles in my rewards ($1 deduction, $2 AutoPay, and $1 Loyalty). I also set up AutoPay. Could anybody explain for me? Thank you
I purchased a $30 roaming data add-on because I desperately needed to use the internet while in the US. To my disappointment, the add-on did not work and I have been unable to use any of the data I purchased. Now I no longer need the data, because I ...
hi I just had the new number and plan todayI buy it at wow mobile, and they already activated my SIM cardMy phone is iPhone 8 +, and I cannot use ant data today (both in Calgary and Edmonton)It just shows the signal and 3G.I already checked the ANP, ...
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