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rzanab · 11-22-2022

Hello, I received a text message from public mobile a couple of weeks ago asking if I wanted to upgrade my $40 5gb at 3gb speeds plan to $40 for 15gb at 4gb plan. I replied "YES" and it said that my plan would be automatically upgraded at my next ren...

rzanab · 08-16-2018

Hi, I tried dialling a number with an in-province area code and I'm getting an error saying it is a long distance number and I don't have an add on. The number is clearly an area code associated with the same province 778 and I'm in BC. How can I sol...

New user also locked out of account · 11-22-2016

Hello, I seem to be having the same problem others are experiencing. I have never been able to log on to my account. I get the following error message when I try to sign in to my account "Sorry, your login attempt failed. Please try again." The re...

rzanab · 08-16-2018

Thanks - rebooting did not work. I have never heard of Fongo, but have got it up and running on my phone - will try that in the meantime and contact mods to sort out larger issue. Thanks!

rzanab · 08-16-2018

Ahhh! I'm getting this error message for other 778 numbers as well now! Super annoying - these are all work colleagues and I can't call them

rzanab · 08-16-2018

Thanks for your reply. Yes, I've tried dialing a 1 in front, but no luck. My area code is the older 250. The number is correct and I can dial it from other phones.

Re: New user also locked out of account · 11-30-2016

I would try to reset my password as soon as I got the email, but it still said expired. I private messaged a mod, emailed through the "contact us" button and tweeted. I did receive help through twitter yesterday (10 days, for those who are waiting f...

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New plan did not activate

Error: No long distance add on

New user also locked out of account

Re: Error: No long distance add on

Re: Error: No long distance add on

Re: Error: No long distance add on

Re: New user also locked out of account