08-16-2018 05:37 AM - edited 01-05-2022 12:32 AM
I saw a couple of threads about this but non of them was talking about complete removal of the voicemail service.
Is it possible? If yes, please advise how to proceed
Thanks
08-16-2018 11:29 AM
@Mike_beta I found one of the threads about disabling voicemail. It was not deleting the forwarding number nor leaving a digit out but turning the number into an unreachable number.
You could ask one of the people using the truck what number they are using.
08-16-2018 11:10 AM
What he meant was, the connection from overseas takes too long, ie it started ringing on their end but hasn't ring on his phone yet. By the time it rings on his phone, the voicemail kicked in already.
08-16-2018 10:58 AM - edited 08-16-2018 11:02 AM
@Mike_beta wrote:I saw a couple of threads about this but non of them was talking about complete removal of the voicemail service.
Is it possible? If yes, please advise how to proceed
Thanks
What worked well for me over the last little bit:
- record an extended absence greeting, letting the caller know that you are not accepting voicemails at this point etc
- disable the ability to leave a message
Sorry, I'm typing on the phone right now, so no access to my links. But @srlawren posted a step by step tutorial in June.
You can find all the Public Mobile voice mail feature in this Knowledge Base article: https://productioncommunity.publicmobile.ca/t5/Knowledge-Base/How-To-Use-Your-Phone-and-Plan-Feature...
@stonechucker Just recording an extended absence greeting doesn't disable the option of leaving a voicemail. At least it didn't for me.
08-16-2018 09:00 AM
@Mike_beta, so i'm a little confused. Based on your second reply, are you saying you want voicemail, or you don't want voicemail. Because if you're not able to answer a call coming in from overseas, then wouldn't;t you want your voicemail to be active so they if you miss the call they can leave a message? Just not understanding based on your two comments.
08-16-2018 08:58 AM
@Mike_beta, to my knowledge you cannot disable the voicemail. Only thing you can do is not create a greeting and I believe if you miss the call the automated voice will say something like "the person you have reached has not initialized their voicemail"..... or something like that.
If you want to disable voicemail then you'd have to go to one of the big 3 companies where usually you'd be paying for these services (i.e. voicemail, call display). If you're individually paying for it, then you'll have the option to disable it by having it removed as a feature. PM is more like overseas, where these features are built-in at no additional cost (which is how it's supposed to be).
08-16-2018 05:56 AM
People can not reach me, especially when the call is outside Canada. It take a long time to connect so by the time they are connecting I don't have time to response.....
08-16-2018 05:54 AM
There is no off switch. The best you can achieve is a temporary greeting using the extended absence greeting, which doesn’t allow voice mail messages to be left.