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London Drugs has the promotion where you get a $25 account credit on any talk and text and data plan + $0 sim card when you activate in store. I received the free sim card, but have yet to receive the $25 account credit. Does this have anything to do...

I've bought 2 PM sim cards, one at Walmart and one at London Drugs. My experience at London Drugs was MUCH more enjoyable. The customer service at Walmart was lackluster and they seemed annoyed when I told them I wanted to activate the sim card mysel...