Note: The survey is now closed.
Hey Community,
Hope everyone is healthy and staying safe!
As you may remember, in March, we reached out to you to hear about your experiences using the Self-Serve portal. Since then, we’ve been working hard desig...
Dans le but de protéger les membres de l’équipe durant la pandémie de COVID-19, l’équipe de modérateurs fonctionne à effectif réduit. En ce moment, l’attente pourrait être plus longue qu’à la normale avant de recevoir une réponse de l’équipe de modér...
To ensure the safety of our team members during the COVID-19 pandemic, our Moderator team is working at reduced levels. During this time, you may experience longer than normal wait times when contacting our Moderator team for help.
To have your qu...
Mise à jour à partir du 1 mai 2020: Cette offre (Crédit pour les frais d’itinérance aux États-Unis) est maintenant expiré.
Mise à jour à partir du 31 mars 2020: les achats de SIM en ligne ne seront plus réduits et reviendront à leur prix régulier ...
Update as of May 1, 2020: This offer (US Roaming Credit Back) is now expired.
Update as of March 31, 2020: As of April 1st, online SIM purchases will no longer be discounted and will return to their regular price of $10.
Update as of March 26, ...
@Jb456 wrote:
@dabr sure is confusing lol. I think no 2 is the same coding for all plans and they don't realize it lol
@Catherine_T @Alan_K It is fixed for the $13 ($15) plan. However all higher QC plans $23,$33, etc now say 250mb bonus under #2 ...
@Austin_YQU wrote:
This appears on PM main website. It should end with ....when you activate online or in-store.'
Pls fix that PR blunder.
Hey @Austin_YQU , thanks for pointing that out, it should be fixed momentarily.
@Teddz @gpixel Thanks for sharing this important feedback - the good news is that we heard the same feedback loud and clear when collecting feedback about how we can improve our Self-Serve portal. The opportunities highlighted here are definitely on...
@avocado333 wrote:
I own a store and I would like to cell public mobile sim cards to my customers.
Who do I contact for bulk purchases?
Hi @avocado333 ,
Thank you for your interest in selling our SIM cards! Please check your private messages as I ...