Note: The survey is now closed.
Hope everyone is healthy and staying safe!
As you may remember, in March, we reached out to you to hear about your experiences using the Self-Serve portal. Since then, we’ve been working hard designing a better account management experience for you based on what you told us.
Today, we’re looking for 10 Public Mobile customers to provide feedback to us on the new Self-Serve design - we want to know your first impressions and how we can make it even better before we launch. We’ll be giving a 1 GB data bonus to participants to make sure it’s worth your while.
If this sounds interesting to you, sign up before May 21st, 2020 by completing this link:
Note that chosen candidates will be contacted exclusively via private messaging - so remember to check your inbox!
For the full details, see below:
What’s in it for you:
Details on how to get involved:
No worries if you're not chosen - there’s plenty of opportunities to get involved down the line and in the Community. Thanks in advance for your help and we look forward to hearing from you soon,
-Public Mobile Community Team
I'm guessing probably just for an analysis. They do have dob on file that we use to create account, they could get it once they apply the gift. Maybe they will pick certain age range, or avoid another. It's pretty much always there, not only here but many surveys I've seen
Thanks for this opportunity but once again why do you need demographic information like age? I stopped there. Sure I could lie. But what do you need it for?
PM may want to get input from all age groups. Something may be easy for the millennials. But it may be hard for the baby boomers. Just my 2 cents.
For an example, the payment page with two big icons at top and a tiny Mange my card link at the bottom. Older seniors may setup their display with big fonts. Therefore, the payment page with lots of white space in the middle may push the Mange my card link to the next page.