Hello Community, On November 30, 2023, Canada will be launching a national mental health crisis and suicide prevention number that anyone can access by either dialing or texting 9-8-8. It will be available 24/7 from coast to coast and free of char...
Hi Community, We're excited about the interest in eSIM and thought it would be helpful to share some easy tips before you begin your new eSIM journey! Looking to activate?Simply download the Public Mobile App to get started. When you purchase your ...
Hello Community, We would like to thank everyone for the great conversations and for encouraging fellow members to seek support and answers on the Community. Special thanks to the Community members listed below for supporting other Community mem...
Update as of January 3, 2020: This offer is now expired. This offer is now available for activations on any Public Mobile plan and has been extended until further notice. Please note that the credit will be applied to your account within 30 days. ...
Hey Community, Effective immediately until December 16th at 11:59PM ET, we are offering your next 30 days free when you activate on a $25/mo plan or higher online OR in-store! This will be applied as an account credit and the offer is available to...
Hello Community, We would like to thank everyone for the great conversations and for encouraging fellow members to seek support and answers on the Community. Special thanks to the Community members listed below for supporting other Community membe...
Hey Community, I hope you’re having a fantastic start to the holiday period with our More is Merrier Campaign - have you gotten your free gifts yet? As it’s the season of giving, we’d love for you to give your feedback to us in a quick 5 minute s...
Update as of Dec. 4 2:02PM ET: Earlier today we launched our More is Merrier campaign, which included wide spread communications to our customers as well as taking over the YouTube home page. This resulted in much higher than normal traffic on our...
Due to the overwhelming enthusiasm that you all have shown for this give away, we are currently experiencing higher levels of traffic to our self serve portal. Because of this you may experience a long wait time for the page to load (it will come ...
Hey Community, Here at Public Mobile, we love the holiday season. It’s the perfect time of year to spend time with loved ones and share gifts with the people you appreciate. This holiday season, we want to show you how much we appreciate you. ...
Hey Community, From December 4 to 8, customers that activate on a $35/mo plan or higher will receive a bonus 1 GB of data every month. Simply activate between December 4, 2019 6:00AM ET to December 8, 2019 11:59PM ET, on a $35+/mo plan to receive t...
Hey Community, As we enter the final month of the year (and decade!) I wanted to take the time to reflect on what a year it’s been. I also wanted to thank you all for another great year. Public Mobile could not be where it is today without you, ou...
Most Recent Update 14:30 ET - November 27, 2019 Hey Community, We identified an issue with the plan cost amount (including discounts) that is displayed in the Rewards page of Self-Serve affecting customers who are on plans created via the Build...
Hey Community, Thank you to everyone who participated in our Positively Public campaign! Through this amazing initiative, we were able to put YOU and what you love in the spotlight this month. We took your amazing #PublicMobilePDA posts and put...
Update as of December 31, 2019: This offer is now expired. Hey Community, Starting November 25th, 2019 for a limited time, you get a $20 credit (on top of the regular Referral perks) when you refer a friend to Public Mobile and they activate onl...
This offer is now expired. November 25th until December 2nd 11:59PM ET: We’re introducing two new Black Friday Deals: Get your 2nd month free when you activate on any plan online or in-store This will be credited to your account within 10 busines...
This means that between November 20th 2019, 1:00 AM ET – November 20th 2019, 8:00 AM ET you won't be able to do the following: Access your Self-Serve accountActivate a new account We apologize for any inconvenience this may cause. ** Please do not po...
This offer has been extended to Sunday November 24th, 2019 11:59PM EST. Hey Community, Effective immediately to November 21, 2019 at 11:59PM ET, new customers who activate online or in-store at participating retailers on a $35/mo plan or higher will...
The application to be a tester is now closed. Thank you to everyone who answered our survey questions. Those who have been selected will be contacted by private message. Hey Community, Here at Public Mobile we’re constantly looking for ways to ...
Hello Community, We would like to thank everyone for the great conversations and for encouraging fellow members to seek support and answers on the Community. Special thanks to the Community members listed below for supporting other Community mem...
Hey Community, On November 27, 2019, provincial and territorial governments will be conducting another test of the Alert Ready system. Alert Ready is designed to deliver critical and potentially life-saving alerts to Canadians. Test alerts educate ...
Hey Community! Happy Friday! My name is Tiana and I’m a recent addition to the Public Mobile team. I’ll be your go-to from now on for all things PM and Community, taking over from @Alan_K. Don’t worry, Alan will still be around and on the team, onl...
This means that between November 10th 2019, 00:00 ET - November 10th 2019, 10:00 ET you won't be able to do the following: Access your Self-Serve accountActivate a new account We apologize for any inconvenience this may cause. ** Please do not...
Hey Community, As a thank you to our customers, we’re out to make this month a special one. We want to pay it forward this month by putting you, our customers, into the spotlight in our advertisements, as well as offer up the chance to win a yea...
Hey Community, Effective immediately until October 27, 2019 at 11:59PM ET, we are offering your next 30 days for $0 when you activate on a $25/mo plan or higher online OR in-store at participating retailers! This will be applied as an account credi...
Update as of November 1, 2019: This offer is now expired. Hey Community, Effective October 25, 2019 until November 1, 2019 at 11:59PM ET, we are offering a SIM card for $0 when you activate on a $25/mo plan or higher in-store at participating re...
This issue is now resolved as of Oct 25, 2019. 11:00 AM ET - Oct 24, 2019 Hey Community, We have identified an issue affecting select customers who renewed their service on Oct 23 & 24, in which customers did not have their Rewards applied to t...
This means that between October 24th 2019, 10:00 PM EST - October 25th 2019, 8:00 AM EST you won't be able to do the following: Access your Self-Serve accountActivate a new account We apologize for any inconvenience this may cause. ** Please ...
Update as of October 26, 2019: This plan is now expired. Hey Community, Effective October 18, 2019 until October 25, 2019 at 11:59PM ET, we are offering a bonus 2GB of data when you activate on a $35/mo plan or higher for 6 months using promo co...
Hello Community, We would like to thank everyone for the great conversations and for encouraging fellow members to seek support and answers on the Community. Special thanks to the Community members listed below for supporting other Community m...
This means that between October 13th 2019, 00:00 ET - October 13th 2019, 10:00 ET you won't be able to do the following: Access your Self-Serve accountActivate a new account We apologize for any inconvenience this may cause. ** Please do not p...
Hey Community, Great news! We’re writing this update to let you know that our technical team has been successful in addressing two issues that have frequently been spotted in the Community. We want to extend a big thank you to you, our customers, f...
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