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System Maintenance - On October 24th 2019, 10:00 PM EST - October 25th 2019, 8:00 AM EST


This means that between October 24th 2019, 10:00 PM EST - October 25th 2019, 8:00  AM EST

you won't be able to do the following:

 

  • Access your Self-Serve account
  • Activate a new account

 

PUBLIC MOBILE 23.10.2019.png


We apologize for any inconvenience this may cause.

 

** Please do not post private info such as: phone number, account number, pin etc.. This is a public forum. **

Great Citizen / Super Citoyen

Re: Hardware refresh - On October 24th 2019, 10:00 PM EST - October 25th 2019, 8:00 AM EST

Good to know for those who want to manually pay before renewal on 25th

Thanks

Re: Hardware refresh - On October 24th 2019, 10:00 PM EST - October 25th 2019, 8:00 AM EST

on the last day of a promotion?

Great Citizen / Super Citoyen

Re: Hardware refresh - On October 24th 2019, 10:00 PM EST - October 25th 2019, 8:00 AM EST


@computergeek541 wrote:

on the last day of a promotion?


I was actually thinking the same, but then it's only until 10am, so there's still 14 more hours. 

But if i was going for it i would be more upset about the whole 24th being out, starting midnight. It's the second last day that probably sees most of action. Gonna be really busy on 25th

Great Citizen / Super Citoyen

Re: Hardware refresh - On October 24th 2019, 10:00 PM EST - October 25th 2019, 8:00 AM EST

Hi @Alex_G 

Could you please confirm that it starts at midnight 24th and ends 34 hours later 10am 25th.

Thanks

Mayor / Maire

Re: Hardware refresh - On October 24th 2019, 10:00 PM EST - October 25th 2019, 8:00 AM EST

I interpret hardware refresh as hardware upgrade.

I hope that PM system will run a bit faster.

One of my account payment due date is Oct 25th and renewal on Oct 26 after midnight.  Have my finger crossed...

Model Citizen / Citoyen Modèle

Re: Hardware refresh - On October 24th 2019, 10:00 PM EST - October 25th 2019, 8:00 AM EST

Hopefully performance/stability is improved!

Deputy Mayor / Adjoint au Maire

Re: System Maintenance - On October 24th 2019, 10:00 PM EST - October 25th 2019, 8:00 AM EST

what do they fix this time?

Great Citizen / Super Citoyen

Re: System Maintenance - On October 24th 2019, 10:00 PM EST - October 25th 2019, 8:00 AM EST

Did anyone notice that the times have quietly changed?  It starts and ends 2 hours earlier now. They probably didn't want to push it too far into the workday.

Model Citizen / Citoyen Modèle

Re: System Maintenance - On October 24th 2019, 10:00 PM EST - October 25th 2019, 8:00 AM EST


@MoreYummy wrote:

what do they fix this time?


@MoreYummy  Is was mentioned that they plan on fixing the 24hr delay in getting texting back after using US roaming add ons.....