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Moderator

System Maintenance - On October 24th 2019, 10:00 PM EST - October 25th 2019, 8:00 AM EST


This means that between October 24th 2019, 10:00 PM EST - October 25th 2019, 8:00  AM EST

you won't be able to do the following:

 

  • Access your Self-Serve account
  • Activate a new account

 

PUBLIC MOBILE 23.10.2019.png


We apologize for any inconvenience this may cause.

 

** Please do not post private info such as: phone number, account number, pin etc.. This is a public forum. **

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Mayor / Maire

Re: Hardware refresh - On October 24th 2019, 10:00 PM EST - October 25th 2019, 8:00 AM EST

Good to know for those who want to manually pay before renewal on 25th

Thanks

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Retired Oracle / Oracle Retraité

Re: Hardware refresh - On October 24th 2019, 10:00 PM EST - October 25th 2019, 8:00 AM EST

on the last day of a promotion?

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Mayor / Maire

Re: Hardware refresh - On October 24th 2019, 10:00 PM EST - October 25th 2019, 8:00 AM EST


@computergeek541 wrote:

on the last day of a promotion?


I was actually thinking the same, but then it's only until 10am, so there's still 14 more hours. 

But if i was going for it i would be more upset about the whole 24th being out, starting midnight. It's the second last day that probably sees most of action. Gonna be really busy on 25th

Mayor / Maire

Re: Hardware refresh - On October 24th 2019, 10:00 PM EST - October 25th 2019, 8:00 AM EST

Hi @Alex_G 

Could you please confirm that it starts at midnight 24th and ends 34 hours later 10am 25th.

Thanks

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Mayor / Maire

Re: Hardware refresh - On October 24th 2019, 10:00 PM EST - October 25th 2019, 8:00 AM EST

I interpret hardware refresh as hardware upgrade.

I hope that PM system will run a bit faster.

One of my account payment due date is Oct 25th and renewal on Oct 26 after midnight.  Have my finger crossed...

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Model Citizen / Citoyen Modèle

Re: Hardware refresh - On October 24th 2019, 10:00 PM EST - October 25th 2019, 8:00 AM EST

Hopefully performance/stability is improved!

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Deputy Mayor / Adjoint au Maire

Re: System Maintenance - On October 24th 2019, 10:00 PM EST - October 25th 2019, 8:00 AM EST

what do they fix this time?

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Deputy Mayor / Adjoint au Maire

Re: System Maintenance - On October 24th 2019, 10:00 PM EST - October 25th 2019, 8:00 AM EST

Did anyone notice that the times have quietly changed?  It starts and ends 2 hours earlier now. They probably didn't want to push it too far into the workday.

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Mayor / Maire

Re: System Maintenance - On October 24th 2019, 10:00 PM EST - October 25th 2019, 8:00 AM EST


@MoreYummy wrote:

what do they fix this time?


@MoreYummy  Is was mentioned that they plan on fixing the 24hr delay in getting texting back after using US roaming add ons.....