Recently we launched a small change on the Community that some of you might have noticed. You may have seen a couple of members around with a new title of “Retired Oracle”. Oracles are regular Public Mobile customers who have been on the Community for years and are well-versed in all things Public. They have built reputations for high-quality support and dedicate significant time and effort to provide help to their fellow customers. Over time, some Oracles have stepped down from the position, but we don't think that they should lose recognition for all the great contributions that they’ve made. We’ve introduced the “Retired Oracle” title to show thanks to Oracles for their past contributions and recognize the roles they’ve held within the Community. Retired Oracles will also maintain some capabilities to help keep the Community organized and clean.
In addition to this new title, there are a few more changes coming to the Community this week. Tomorrow you may notice that the Bravo Leaderboard is no longer available on the homepage. The goal of the Community has always been to provide high quality support to our customers. Bravos are an important piece of this puzzle but they don’t capture everything. The removal of the Leaderboard will hopefully help to illustrate that bravos should not be the main goal of participating on the Community. We also want to continue to foster a welcoming, harmonious environment for all Community users, new and tenured. We are currently planning some exciting new ways to recognize our amazing Community users and their contributions. If you have any suggestions, please let us know below!
A final change you’ll notice tomorrow is that users will no longer be able to create macros (which act as response templates). As I mentioned earlier, the main goal of the Community is to provide quality support to our users and customers. This includes sharing answers that are specific and tailored to each users’ unique situations and questions. While macros can be convenient, more often than not they are resulting in less than full solutions.
We’ve been asking for your feedback on how we can improve the Community for the past few months and we are actively working on bringing some of your suggestions to life. One specific area we’re working on is cleaning up the homepage - more on this and other Community updates in the near future!
- The Public Mobile Community Team
Step forward to make the community a better place.
I am not a mod. Do not send me private message with your personal info.
New Here? - Check out Knowledge Base Articles to learn more about Public Mobile.
Thanks for the update Tiana, some interesting changes.
Glad to hear about the Retired Oracle title and have those recognized that has been a big part of this community!!
Interesting changes. Although I don't get much use out of macros (cause I don't post much), still sad to see it go... Where will we store the paragraph-long copy needed for explaining how to use SIMon properly to new comers now!!?!?? 😛
...but seriously, it has its uses...
Thanks for the update though 🙂
Please bring back the "quote" option for mobile users. Been a few months now. Thanks!
It has only been lost on mobile browsers. It works on desktop computers for sure. I am sure the next software update will fix the bug.