Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...
Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...
I set up an account got everything done but when I'm finished it say that it timed out so I do it a second time and it timed out again. What can I do?
Hello I'm signed up on NOV 15 when PM has promtontion of $10 off for 6 months on any $35+ plan.I signed up for the $50 plan so assuming I will be paying $40 for the months from 2 - 7.But not I payed 2 full months with $50 each and still seeing the p...
Hello to the communityI need your helpYesterday I made the transition from "Petro Canada mobility" to "Public Mobile". I made a phone number transfer.Except now I'm having a problem. I am able to call, send and receive textos, except that my incoming...
Anyone have any suggestions for a decent brick/candybar/dumb/feature/flip phone that works w PM? They seem to be a little hard to find.
Asking for a friend: I referred a friend of mine to public mobile highly recommending them.. on November 30th she decided to put data on her phone... After a payment of $28.75 went through on her credit card, she was told that her phone was too old t...
Why is that the giveaway credit allowa you to call only selected countries. What is I have nobody in those countries?
How to obtain current balance/other account info via an SMS? What number do I send the SMS to? With what message ("BALANCE", "STATUS", etc.) to receive that info via an SMS reply? If not available, WHY NOT? Also, what are the corresponding USSD code...
There are many new interested clients who want to go with public but unfortunately because of lack of education and computer knowledge they can’t register if they are registered they can’t use self serve to pay bill. In this situation I have been hel...
I activated my sim on Nov 28 & was expecting to get 5gb bonus data. I did not get it. Is there a way to have it added to my account?
Hello Oracles, @computergeek541 @ShawnC13 @will13am @Luddite @mimmo @NDesai @SD08 @stonechucker I've recently noticed that @Luddite does a lot of community cleanup by going through posts without solutions and picking the best answer. This got me th...
It shows I have used all my data and 2gb add on when I’m only at 5.7gb and I have a 6gb data plan
@darlicious wrote:@Mimi33 The preferred way pm wants you to contact a moderator is via Simon explaining your issue to the moderators by clicking on (?) at the bottom right of your screen. My preferred method is thru a private message putting @CS_Age...
Hey guys, got this 672 number a few days ago...it’s been activated as per the account information on this website but It’s not being recognized online when I try to set up a new email or other apps. What can I do?
Hi,Unable to see us roaming talk addon in account.
Hi, does anyone know why PM, or any similar carriers, offers international text for free for many plans, but they never offer international call for free? Is it much cheaper, or close to zero-cost, to send a text to any number in the world, than to d...
Hello, I just switched my mom's phone over from roger's to public mobile. Evereything went good, except the phone is not receiving incoming calls. I noticed on other threads that maybe information wasn't transfered over properly? I could use some ass...
I Last night I had a text from Interac saying the Interac sent to me had expired. 1. I had no idea that an Interac could be texted2. I never saw an Interac for me.....but I do have some people blocked. 3. I was annoyed that Interac would text at midn...
how long should this take.I will only fill the asterix*In change number request. wish me luck
Unlimited text and picture messages are in my plan. Text messages are fine, but it doesn't work when i tried to send a picture message.
Can someone list all the rank tags you can obtain by messaging in order for my information, please? and how, long does it take to be an oracle?
If I already have an add on can I add more?
I have the $25 plan and the second picture is the deal
Has anyone else just recieved a sexually explicit proposition in their private messages or am i the only "lucky" one targeted by some weirdo chick...im in a little shock right now. I was not expecting that!
If I bring over another phone to public mobile is this considered being a new customer? Would I get the promo?
Previous customer of lucky mobile, now public mobile customer but envy the *750mb data on 15/m plan. please consider matching all similar competitive promo although this months add on makes up for it. This will avoid distraction promotional as I n...
Hello! I am hoping someone can help me I went to use my phone this morning and a message came on saying that I didn't have an active plan. So I logged into my act and a red exclamation mark was showing saying that my plan had expired which is supe...
I called the same person twice yesterday I had no Issues but today when I tried to call that same person a recording came on and said long distance charges may apply now I am confused so I hung up
Whenever I add talk and text for a 10 period add on, I have about a minute or less to talk. I hear a series of beeps and then I lose the call. Has anyone else experienced this and is there a fix?
