@moderator_team Plan expired after $45 voucher

[Chloe_J]

@CS_Agent I just signed up for public mobile. I put in the $48 voucher code and it appears in my account but hasn’t activated the plan. It says PLAN EXPIRED next to the account status in RED. Please help! 

[popping]

@Chloe_J

Click the following link to send a private message to Community Moderators to ask for help.
Please include your PM Phone Number, 4 digit PIN, Account email address, Detailed explanation of your issue

Don't know your pin?--provide any 3 of the following:
- Complete mailing address,
- Email address,
- Alternate phone number,
- Date of birth,
- Last top up date & amount

Community Moderators are available from:
Monday to Friday from 9am (EDT) to 9pm (EDT)
Saturday and Sunday from 9am (EDT) to 7:30pm (EDT)

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437