Community

Resolved! Avctivated new sim for new number. My phone not works but the number is belong to someone else!

Hi there, I just activated my sim card.I took a new phone number and I'm able to log in to my account.However, my phone not works. I tried to restart, removed sim, and many other actions but nothing happened. I tried to call my new number by another ...

Resolved! Phone Still Not Working

Other than outgoing calls, nothing else works: no incoming, outgoing texts; no data.  It's been 27 hours since I started the process of switching my phone from Telus to Public Mobile.  I have restarted the phone and reinserted the SIM.  I contacted P...

Resolved! forgot the Password

Please to reset the pw. Thank you !

Resolved! Why does a expired C.C matter if it has funds on it or not you should be able to use it

Resolved! Re: Can I phone public mobile and talk to a person? ....and what is the number?

I have returned my new cell phone and need to cancel the Public Mobile monthly charges,

Resolved! Cannot receive a call

Hello, I cannot receive calls. People who call me reach voicemail, but if I call back, it does not have the same problems. What can I do? Thanks.

Resolved! Cannot receive calls from landlines

I cannot receive calls from landlines. It seems that it is specifically Telus landlines. When a person phones they get the message that my number is 'no longer in use'. I can receive cell calls, texts and I can phone cells and all landlines - I simpl...

Resolved! Cannot send group text messages on an iPhone because there are androids in group

Hello!I can receive text messages (not iMessages) from my group, but because there is a Samsung in the group chat, I can't send anything in the group chat. Please help! I turned on Group MMS and send as SMS for my settings already.

Resolved! taking on a previously used phone number

Hi Community!I'm ready to cancel my landline after 20 years (gasp) and use my public mobile number exclusively even though less people in my circle use it. The landline number gets many sales calls. Of course I would rather use the number that's been...

Resolved! changing phones

how do I change phones?...l changed the sim card...now what?

Resolved! Phone

If you have a credit on your account, can you use that credit to purchase a cellphone?

Resolved! Are bravos unlimited?

 I can't really answer forum questions.  I have too much to learn and not enough to say.  But one thing I can do, is to study past discussions. I like being able to give bravos to posts which seem helpful, kind, or positive in whatever way. Is there ...

Resolved! Talk Minutes Usage Clarification Reuested

Checking my wife's usage shows 11 minutes on usage. However, Usage History doesn't show anything close to the 11 minutes. Very minimal texting or voicemail checking either. All thoughts appreciated. 

Resolved! impossible to have mobile data on a moto e(7) power...

hi there!i tried everything, i changed the apn settings with the ones on PM website, I even copied these settings from another motorola cellphone, still does not work. Any advice?thanks!

Resolved! Credit card

I need to update my credit card. Where can I do it.