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Resolved! auto pay

How do i switch my credit card in auto pay? So frustrating!!!!

Resolved! Auto Pay

Y'all I have auto pay set up on my acct but it is no fail that every month I have to go in & manually go in & do the payment even though my V/D card number is in there under autopay & has been for at least 3 months. Anybody else have this issue?

Resolved! Phone number transfer asks for PIN?

Trying to set up an account and transfer my old phone number, but the system asks for a PIN. Is it asking for the confidential PIN from the previous service provider? If so, I'm informed that one should never share the PIN with any other individual o...

Resolved! What do I do if I'm not getting proper service

Resolved! Does public mobile have 4g data?

Does public mobile have 4g data?

Resolved! If I switch plans will I loose my add-ons

I have a bunch of free add-ons that I haven't used and so am thinking about switching to a cheaper plan. Does anyone know if when I switch to a cheaper plan whether or not I will loose these add-ons?

Resolved! Call Failure

I have recently changed my phone number and also downgrade my plan from 25 Dollars to 15 Dollars. I did not port from another service provider just changed my number. I can't make or receive calls or texts, I did the following to solve the issue, but...

Resolved! 5 GB bonus and free month

I followed the directions and registered my email address. I then activated my line the 5g bonus or free month does not show up on my account. Please help 

Resolved! Multiple phone plans

Hey currently I have one PM account. When I want to get a cell plan for my other child will I have to use a different email account? 

Resolved! Log in

Can’t get into my account 

Resolved! Sim pin not working?

Just successfully (or so I thought) activated my sim and the lock pin isn't working and now its asking me for a PUK code.  It occurred to me that the phone may not be unlocked.  Could this have been the issue?

Resolved! No service after activation

No signal after activation and successful payment. I found out that my phone oppo is not compatible after I activated it.

Resolved! When Account in 90 day hold, can I still use Bonus data and minutes

I have a lot of leftover bonus data and minutes from the different promos that I have not used up and I was wondering if I stopped my plan, i.e. turned off autopay and left it for 60ish days, will I still be able to use the bonus data and minutes tha...