I AM TRYING TO PURCHASE MORE DATA, NOT WORKING
Hello Community, thanks for your help the last time out. Right now, Im stuck again. I paid $10 for 200mb and I dont have it. I really need assistance, Im out of data...please help guys
Hello Community, thanks for your help the last time out. Right now, Im stuck again. I paid $10 for 200mb and I dont have it. I really need assistance, Im out of data...please help guys
Hi,A few months ago, I changed my plan and set it to start on the next renewal date. This morning, however, my old plan renewed and my "Future Dated Plan Changes" box with the new plan information vanished from my account. Not only that, according to...
Hi, I have sent emails a few times to request the solution for this issue, but I received no proper response, so I decided to post my issue here. I ordered a SIM card from PM, and activated successfully with 6 GB for 90 days plan with Autopay.My phon...
Hi I've ported my number from wind a couple days ago. I can' receive phone calls. I can receive and send text and can make phone calls. What should I do?
Hello, I am a new Public Mobile user and cannot activate my account: My username and password don't work and cannot login into the community and ask my questions - I have verified my email account (*******@gmail.com) and the verification went through...
Hello, this is my first time on Public Mobile Forum.I have a dead Samsung S6 SM-G920FD Dual Sim\ Duos. I plug it in the charger it does not show any sign of response no blue notification led light. It does not boot up, does not go to download mood or...
Just switched away from Fido, with their insanely crappy self service website. After about a year of pain, relief kicks in, finally. Unfortunately my BMO Debit MasterCard failed.Then the German Visa credit card failed.Then the German MasterCard credi...
Hi.I am trying to extend the number of rings on my phone before voice mail picks up. I have tried using the code **61*+15875884002*11*30 (I am in Alberta) but I get a message saying something to the effect that I don't have Talk and to go on self-ser...
I am a little puzzled in setting up a new account. I want to set an account but the web site says I need a Public Mobile phone number in order to do so.I am not a Public Mobile customer yet but I want product from this site including two plans and tw...
J'ai commander une carte sim pour mon cellulaire, j'ai remplit et PAYER 54,04$ comme demander et une fois que j'ai mis la carte dans mon cell ça dit réseau indisponible!! RIEN MARCHE ET CA FAIT DEUX JOUR QUE J'AI PAYÉ ET N'AI ACCÈS À RIEN! Je ne suis...
Hi, I was just wondering if PM has some sort of non-compete clause with Telus ? Can't PM at least adopt some basic advertising like in local papers, flyers etc to promote its awesome service and plans ? Or does the contract with Telus prevent it from...
Ok so i just activated my new account, but for some reason my $25 voucher i recieved from sim swap wasn't added. Can anyone help? Thanks
My plan shows being fully paid up and with a positive balance and yet I have no calls/texts or data service. Very unhappy about this!
Hey All, So I know once you port out of Public Mobile, the service ends immediately and your account is disabled. I switched to another carrier but have decided that this carrier is not the carrier I want to do business with. I am looking to come bac...
Samsung Note 2 unlocked. When I tried to add APN under mobile networks, the default mcc shown is 310. I can't save it as 302. After I change it to 302 and save, the public mobile APN will disappear. I can save changes for all fields (proxy port etc) ...
I have lost my sim card. Is it possible to get the information from my sim card like the contacts?
I know you guys recently removed the location restriction plans for texting and only have one global texting plan now. Since this happened while I was in a 3 month cycle, is it possible to give me the global text feature as well? Thanks
Hello, Seems like the port from my Shaw home phone did not complete.Please can @Shazia_K or @Mary_M have a look? Thanks
Hi, I ported my old number from Wind mobile to PM but my number does not seem to be working properly. I can make calls from my new phone using the PM sim, but I cannot receive any calls or SMS. Can someone help? Thanks
I have a data limit on my plan but recently when I want to use data it always redirect me to public mobile's website saying o need a data add-on. Does it mean I have reached my data limit?
My LTE does not work even in areas where my friend's phone on Telus gets LTE. Back when I was with Telus I got nonstop LTE ADVANCED across the city on my S7 (which I bought from Telus) and now that I am with Public Mobile, all I get is 4G everywhere....
On Monday, we tried to activate a new account with PM. We ported a number from Telus. Telus phone is no longer working, however, new phone is not working either - says no service. E-mails for assistance come back saying it is fixed, but still nothing...
This is an update on the 204 txting issue. Telco tried today to switch me back to Canada wide txting from international txting, but the problem is the same (sorry, we do not offer text messaging outside Canada at this time). Don't know when they move...
Merge is official nowhttp://www.xda-developers.com/oneplus-updates-new-oxygenos/ For those of you who prefer the older experiance do NOT update
Myself Neel Vashi, I lost my old sim card and want a new one with same number how can I get that? Can someone help me out with that?
Just wanted to start a thread to let people know, that I haven't encountered any issues with iOS 10 on PM. If you do encounter any specific issues to PM on iOS 10 please share I don't foresee any issues, but I guess you never know.
I changed to another service provider. I went to my account infor to cancel ensure that i would not be charged. I read that my account was suspended and would be cancelled. Perfect. However, now it looks like I was charged today for another 3 months.
This seems to big a glitch of some sort as it has happened to me more then once. My plan expired and while trying to change plan any balance on account is used first, but if there's enough to cover the new plan you still need to add extra funds for t...
I am having the same issue I cannot make any calls or receive any calls this happens everytime I change my plan
I have received the SIM card and tried to activate it online but the request has failed. What should I do ?