Text Messaging

[adkalenchuk]

I can send text messages but can't receive them

[computergeek541]

@shaker 

SMSC only affects outgoing text messages which are working for the customer.

[shaker]

When you have trouble sending or receiving SMS, it's possible to "force" the change of your SMS settings to solve the issue.  

• Go to Settings

• Then go to Mobile networks and select a network other than Public Mobile, Telus, or Koodo

• When you exit the menu the phone should lose the network.

• Repeat the process and select Public Mobile as your mobile network.

This procedure will force the update of the message centre number. You can verify it in your message settings.

[popping]

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@adkalenchuk wrote:

I can send text messages but can't receive them

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If you just port you number to PM, it will take up to a few hours to a day to allow your old provider to release your number to PM.   Before PM received you phone number, your incoming text will go to your old provider.

[Anonymous]

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@adkalenchuk wrote:

I can send text messages but can't receive them

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Did you just activate and/or just transfer/port your number in from elsewhere?

Is it all recipients or just some? Is this an iphone or not?