Community

BrianBruise · 09-10-2022

I have automatic payments from my Credit Card set up and want to keep that in place. Nevertheless, I want to add funds to my account to cover a couple of months payments while I'm out of town. I go to the payments page and find a link to where I can ...

BrianBruise · 03-15-2022

Once regular minutes are used, does system switch automatically to my add-on minutes?

BrianBruise · 06-25-2020

I put $15.00 into my account early this month because I knew my payment was due 1 day before my pension funds arrived and my auto-payment is tied to my bank account which I figured might be into overdraft at that point. The payment was due today. So ...

BrianBruise · 02-26-2020

I switched this morning from single payment each month to automatic payment from my credit/debit card. When I access my file I see that it shows automatic payment in operation. This payment is due tomorrow and I presume it will be looked after. Never...

BrianBruise · 01-09-2020

I have the basic 100-minute Canada wide plan and have made numerous calls to and received calls from within BC, including Vancouver Island and the Galiano. I also phoned a friend in Toronto and left a message for him to call back so I wouldn't be usi...

BrianBruise · 09-11-2022

Yes. When I click on it, I only see the option to update/change credit card info for automatic payment. Perhaps if I opted out of automatic payments, then made the payment I want to make and then opt back in - that might work. I just couldn't be both...

BrianBruise · 09-10-2022

I tried a couple of different ways. I used to do this fairly frequently out of an abundance of caution in case my bank account did not have enough funds on the Public Mobile due date. So this new look has made that more difficult. Just before I logge...

BrianBruise · 09-10-2022

I'm replying to you alone and presume the other kind community members will see. I cleared my cache and upon clicking on Redeem Vouchers, I was allowed to make a payment. Unfortunately, when I entered the amount covering my monthly payment after rew...

BrianBruise · 09-10-2022

Do you have automatic payment set up? I tried the "Add voucher funds" button and there was no option for me to top up the account.

BrianBruise · 03-15-2022

Thanks for your prompt and helpful reply.

Community

User Statistics

User Activity

I want to add funds

Using add-on minutes

$15.00 credit in my account not used for payment

Changed from single monthly payment to automatic

Not receiving long distance call from Ontario

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