Hi, just set up a new account but clerk at kiosk screwed up and I can't create a self-serve account. I have sent 2 private messages to the Moderator team with no respnse. I figure the only way to fix this is to cancel my service and then sign up agai...
Just got my son hooked up with public mobile. The worker at the kiosk screwed up and did not put my referral code in. He also did something wrong with the account set up and apparently now the account doesn't really exist...according to the manager o...
Trying to set up self-serve account for my son but when the phone number was enterec, it came up as invalid number or account already exists. Well, the number is correct and we haven't yet set up an account. Now what? Thanks in advance!
My son signed up with Public Mobile yesterday. The clerk waiting on him forgot to put in my referral code. When he was asked about doing it he said he was unable to do it and that we had to contact "the higher-ups". Who do I contact to get this done?
Thanks for your reply. The clerk at the kiosk must have set something up but when my son returned to the kiosk the clerk said he "doesn't remember". Apparently this kiosk just started with PM. The account was for my son. My son was not given a pin, w...
Thanks for your reply. Autopay was set up by the clerk at the kiosk. After being unsuccessful, we went back to the kiosk, he didn't remember setting anything up. When we went to set up self-serve, it comes up invalid number. Folks at the kiosk couldn...
Thank you for your reply.They did not give him a printout.They spelled email correctly as he did get one.He did not get a pin.When they were told about missing the referral code they said there was nothing they could do. He will try 611. Thanks again...
