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@gpixel  ok Thanks.

@esjliv Understood. TY.

@gpixel  Do I just need to enter phone number or need to enter entire history of details as DOB, CC etc? Can I use "Verify by PIN" If yes, where can I find PIN? Update : Nevermind, I used Phone Number and other details to Submit a Ticket but credenti...

Ironically am logged with the same details to My Account and yet cannot use the same details in the Ticket Submission form. Thanks for the advice. I will add this to the list of issue.

@gblackma Apparently, I did not have challenge with entering Community Credentials during the process which worked fine. Issue is when asked to "verify your identity" aka step 3. It neither accepts my Community credentials nor accepts My PM Account C...