Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...
Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...
Hi, my husband is locked out if his account. We need to change his credit card info as they one on file has expired. Can you please help me to unlock his account and reset the password so I can get this fixed. He has had a stroke and we need him to ...
I have the $15 plan and have an iPhone SE. If I call forwarded iPhone to my home phone would this be correct? Inbound call is included on planCall forward would be considered outbound and would count against my 100 minutes?Texts would remain as is.....
I need a mod concerning credit card payment failing and help with changing my plan. thanks in advance.
I switched over from a different service provider (PetroCanada Mobility) about 6 months ago and imported my old phone number. So far I'm very happy with Public Mobile. Every since I started as Public Mobile customer, and when travel to the USA was...
One example is from the redflag forum:"Plan: Public Mobile - $46/month Unlimited NA Talk/Global Text/8.5GB" another one, if memory serves, is a 6 gig one for $38 Again, how does one access these "luscious" plans?
Hi. I paid this months balance with left over visa gift card balances and now I can’t pay the last amount owed; it tells me this sometimes happens when you make to many payements close together. I now don’t have access to my phone service. Any ideas ...
Helpcurrently have plan I just topped uppurchased a new phonenew phone required nano SIM card old phone had micro SIM card or regularordered new nano SIM cardnow what?do I need to activate new plan and keep old one until expired?Can I keep same phone...
Hello, I activated my account and ported from virgin last night. I can make phone calls and use my data but if someone calls me, it just rings on their end and doesn’t come through on my end. I can receive texts but not send texts too. I have restar...
I was charged 4 times on acct
Was wondering about family plans or multiple lines any help would be appreciated
Attempting to make my payment, with credit card as I have done before without issue. When I hit submit, it is telling me is cannot process my payment. Have not changed credit card or any other info, what should I do as my payment is due May 4th!
Good morning. I have since 12:00 am that I am trying to make some phone calls n is impossible. Soonest I dial the numbers ,any number the call is dropping right a way. It doesn't even go threw. I have try to shut n restart, remove sim card n restar...
I just paid 45 $ towards data why is it not added on yet ?
Just registered with Public mobile and put the new sim card in, phone restarted and is asking for SIM network unlock pin and the pin number I created on the account is not working. help!
Just wanna ask I referred my 2 friends last month and I didn’t get any discount for my billings this months? So how the discount for referral work.?
is there a physical human being out there that works for this place
My data is not working and I am unsure of the reason. I am up to date on my payments and I have only used around 2GB of my 16GB limit. Can anyone explain why this is happening? Thanks!
I want to pay auto pay with new credit card number for *** *** ****
How do i set up prepaid
Pleassssse help. Beyond frustrated. My auto payment did not go through because unbeknownst to me, my credit card had expired. I can't even remember how many years ago I set up this account but I don't remember my password. Each time I say 'forgot pas...
I just referred a friend and she went to London drugs and had the set up all done but he says the phone is still not working and the numbers not ported??
my plan is still off
*** *** ****.it was due April 29. I don't have other phone. I'm not at home. My security question must have been written down incorrect from the London Drugs who helped me. Thanks
I operate a business and Public Mobile is my service provider for the only phone associated with said business. Frequently, I have to call clients back who have left messages on my voicemail inquiring about my services. I've had clients tell me they ...
Paid my full amount with phone cards. Now my account is suspended. Public moblie also took out money for no reason.
Hi; i forgot my security question and I've been locked out
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