Hi Community,
We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails.
Why does this matter?
If you encounter any dif...
Hey Community,
We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update.
I...
Hello Everyone. I decided to join PM as a referral. I ordered 2 SIM Cards on February 11th. I was told by the robot here it can take up to 10 business days and they don't provide tracking numbers for SIM Cards. I received an email this morning saying...
Hello,I would like to get some help with my situation. Both Bell and Public Mobile claim to be my service provider for the same cell number. Bell will not open a port request as they say my cell number is with them, but Public Mobile has been chargin...
I just bought public sim from wallmart at $39.21 but it is not working in my mobile redmi note 10 pro 64mp. The shopkeeper tried the sim in his Samsung and it worked but not in mine redmi phone. Any help to fix this will be appreciated. My phone is u...
Points / Top Up Cost$ Value of Points Jackpot Prizes (nice ones) for the gamblersNot Available1 / $1 $15 Bill Credit$1515 / $15 In Canada Add-Ons Expire when all used, balance rolls over month to month 500 Canada Wide Long Distance Minu...
Hi, I set up an account on my friend's iPhone 7S two days ago She couldn't make outgoing call and incoming calls go straight to the voice mail. It has a brand new number. Airport Mode and DND are off.
My plan is set to renew in three days. I got the notification that I used 95% of my data, so I puchased an add on for $15. However, when I used all of my data my plan didn't automatically kick in for the $15 add on I purchased. I can't figure out ...
I referred 2 people during the timeframe for this offer. They are both still with Public Mobile. However only 1 of my two $5 credits is showing up. Could someone please advise?
please help me to get my money, I've been charge twice on the same date, Jan4 $21.47 & $28.25, Feb. 4 another $21.47 & $28.75 please I have only 1 account. My plan is the $25 pre authorize payment and I refer my husband.
Hi everyone,Good day. Please do permit this dump question. I got public mobile sims for my aged parents. It does appear though that the numbers may have been deactivated as I tried to make payments today and find that their usernames and passwords do...
Last Feb 15, I talked to Katherine Lissette on your Chat line and was advised that your 12 months 2 GB flash sale on minimum $25 plans was valid until Feb 21 and that I should see your dealer London Drugs for a SIM card. When I called London Drug tod...
Am i able to purchase a Virgin Islands/US add on for data only?? I already have international minutes on my account, and the add on with text/call/data only includes 200mb. I'll pay extra if needed but 200mb for a trip is pretty insignificant Thank y...
Hii, I have recently brought Public sim card.at time of activation I have been told that I will be getting 2GB bonus data within 2 days of activitaiton.it has been 1 weeks since activation still I haven't recieved the 2GB data.Kindly do needful
I'm getting constant notifications on my Pixel 4a for the past half hour and I can't find any mention of outages in my area.Both messages say "Temporarily turned off by your operator" and they pop up about every 15 seconds.Bill's paid, I double check...
PM sends texts to mobile number saying you only have 10 minutes left on your 100 min plan, please top up.I log into the plan to see I only used 55 min. checked the entire month and the month begore. So why this text? Are they trying to get you to top...
So I manage my MIL's $10 prepaid Telus plan. 50 texts and 50 inbound/outbound local minutes every 30 days. She never uses it and is her security blanket as she is never without it. She can be in and out of hospital and that is where we discovered the...
So not sure if I missed an announcement/update on this recently or perhaps more likely that it's always been worded this way, but was wondering if anyone can confirm whether PM made any changes to the RAF rewards with the rollout of the new Public Po...
HiI transferred from Telus Mobility yesterday. My service from Telus has been cancelled, but, I have no service from Public. I went back to the store where I did the transfer and they were very helpful, but no results. They tried calling Public an...
Hi’Good Day too all Loving Humanity’I was wondering why I never Received a Puk Code for 10 days now with my Phone Bill Confirmed & Paid’I needs my Phone for Doctors Appointments in which it is urgent’I am after missing 3 Doctors Appointments I am Di...
