03-06-2022 11:07 PM
03-07-2022 09:59 AM
MMS works only when DATA is set on. It will Not use your data allowance but has to be on to send/receive MMS.
03-07-2022 09:58 AM
@highschool17 : The above has a typo in the MMS Proxy. It should be mmscproxy.mobility.ca. It needs another m.
03-07-2022 09:55 AM - edited 03-08-2022 01:13 AM
Check your APN. In particular your APN type. Here are my APN settings but there are a few different ones that work.
MMSC
http://aliasredirect/proxy/mb/mmsc
MMS proxy
mmscproxy.mobility.ca
MMS port
8799
MCC
302
MNC
220
Authentication type
Not set
APN type
default,mms,agps,supl,fota,hipri
APN protocol
IPv4
APN enable/disable
APN enabled
Bearer
Unspecified
MVNO type
GID
MVNO value
4D4F
Edit:
@Anonymous
Fixed it...thx! I can't fix my original post that I copied it from....😣
To contact customer support click below:
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
To pre-verify your account include your full name, address, email, phone # and 4 digit acct pin #
03-07-2022 05:58 AM
@highschool17 - if your data option is turned on, try a restart of the device, or perform a Reset of your Network Settings.
Iphone:
To Reset Network Settings, begin by opening the Settings app. Next, tap General -> Transfer or Reset iPhone -> Reset -> Reset Network Settings. and enter your passcode.
Your iPhone will reset network settings and restart itself.
android:
Find and tap Settings > System > Advanced > Reset options > Reset network settings.
This also resets Wi-Fi networks and passwords, cellular settings, and VPN and APN settings that you've used before.
03-06-2022 11:23 PM
Along with checking if your data is enabled. Also check if your MMS Messaging is enabled if you have an iPhone.
03-06-2022 11:22 PM
thank you
03-06-2022 11:10 PM - edited 03-06-2022 11:11 PM
Is your data turned on?
Check your apn settings.