Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...
Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...
iPhone 5 thanks for the solution
This is very strange. Sometimes when I send a text is shows not delivered. When I click on the text it gives me and option to send as an sms after I click it the text is sent. Why does it do that ?
Hello, I am new to PM, i just transferred my number from Koodo. I am trying to create a self-serve account but unable to, the error message i keep getting is my number is invalid OR i have already created an account. It is more then 2hours since my n...
I have just switched my phone and my husbands phone to public from telus and the numbers to switch to are(name removed) xxx xxxx xxxx(name removed) xxx xxx xxxxxIs it okay that I have requested both of these in the same email, I must admit I am gett...
I need to talk to a moderator.
My mobile can not reactive my plan and my mobile number is xxxxxxxxxxxxxxx . what I SHOULS DO? edited by computergeek541: phone number removed
Hi there, I am signing up for public mobile. I would like to port my existing phone number from Koodo to my new public mobile plan. The name of the account holder on my Koodo account is my father's name, as he purchased the phone years ago as a gif...
I tried to log in to my account which is xxxxxx@xxxx.com to reset my password, but it is locked out. My phone number is xxx xxx xxxx on my account. Can you help me? EDIT by Dunkman: removed personal information
Today I had no service....showed "you're offline" for my email and "no internet connection available" for data. Anyone else with this problem?Thanks in advance.
Trying to change my phone number but it keeps saying failed?
Im getting all kind of error, even log out when i go to Plan TAB. all other tabs are ok.
I cannot log in as I am unable to remember my security question answer
Got a new iphone, how do I transfer my current Public Mobile phone number from my Android to the iphone?Thank you!Tim
Today when I call outside my area I get a message saying, “talk is not included in my current plan”. Oops? What? My plan is: unlimited talk canada wide and I am calling in Canada. Help!
Hello Community,Has anyone ever received a phone call from an anonymous person, arguing with you about calling their phone number, but you have no history of calling this person's number
Hi,Can you correct my address please
Dear CommunityI would like to access my account in order to be able to use it. My account was activated on the February 2, 2021, but to date i am unable to access it. Can you assist me please
Hi All,I paid for US Roaming Data, and US Roaming Talk & Text, but I only got one of the two on my account. I thought it might just take a while to kick in, but it's been 4 hours. Any suggestions? Wait longer? Purchase again?
after porting my number to PUCLIC My phone never got activated and both my lines are NOT working for more than a day with ZERO help from the Help team I made a new ticket and now the ticket says they will contact me next 48 hours , SIM CARD jumps fro...
I am currently long therm overseas and don't need my 50,- plan. I would like to change it to 15,- and then reactivate as I don't need service at all. I just want to pay the minimum to keep my number. I tried to top up my account with 15,- and then ch...
good day community----i sent message to moderator but why this issue what is this
new sim can't remember what my favorite meal is to reset my password to change sim card any one know how to go about fixing this?
Ever since Public Mobile took away nation-wide calling and added $5 per month for that "privilege", while making the base plans with only Provincial calling, I've lost a lot of referrals. I used to have 22 referrals as of mid January, and the majorit...
Hi i tried loging in but i forgot my password and i tried to change the password but it doesn’t work. What should i do?
