Forget account information

[Yogesh1]

My phone number:- 647xxxxxxx

i want to do self serve. I need to recreate my account.

and when now I want to put my public voucher. I does not let me do.

please fix that problem also 

thanks

EDIT: ph removed by NDesai

[geopublic]

@Yogesh1  Click here:

https://selfserve.publicmobile.ca/self-registration/

[RossN]

@Yogesh1 

---

@Yogesh1 wrote:

My phone number:- 647xxxxxxx

i want to do self serve. I need to recreate my account.

and when now I want to put my public voucher. I does not let me do.

please fix that problem also 

thanks

---

@Yogesh1  hi have you tried forgot password for your account if it won't work 
  contact a moderator  click on the ? Bottom right hand corner Ask Simon to speak to a human this will help create a ticket to speak to a moderator mention forgot password       check the envelope top right corner for a reply response time is 2 to 48 hours

[Jb456]

Have you tried the forgot password link?

https://selfserve.publicmobile.ca/forgot-password/

If you don't remember anything about your account you will have to contact the moderators for assistance.

Two ways to reach them

1-

 2- via private message at link below.

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

note . You will have to do number 2 as number 1 you need your account info.

[NDesai · Accepted solution]

@Yogesh1 You can dial 611 to add your voucher. To get your self-serve access back, please check your email accounts for PM welcome email. Once you know your email you used, you can use the Forgot Password tool to reset your password if you remember the answer to the security question. If you cannot do this, you can reach out to the moderator team. 

You can send a private message to the Moderators by clicking here. You’ll need to be logged in to your Community account for the link to work.

[gblackma]

Welcome to PM @Yogesh1  please use the 3 dots on the top right of your post to remove your phone number from the post.  This is a public forum. Did you activate your sim instore, or online? Stay safe.