Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...
Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...
Apparently, I was sent a text to opt in for the giveaways. All I had to do is say yes.I thought the text was telling me rewards applied, as yesterday was my due date.With hopes I read it correct and there will be another on its way. If it is true th...
Hi, I referred a friend when we both signed-up one year ago. She just upgraded her plan and her 5$/month reward disappeared and she paid full price for the last bill. Are refer-a-friend rewards supposed to disappear when changing plan ?
Hello, since yesterday I have been trying to make a payment with 3 different credit cards and debit cards and I can not make any payment to reactivate my plan. It stills EXPIRED. What can I do? The message is " unable to process transaction. Sorry yo...
Trying to add addons on 2 accounts atm but somehow both of accounts are suspended, when we can use it no problem. We need to add ons asap because traveling but we cant because of it. Anyone know how to fix?
It says I have run out of Data but it still shows I have plenty of data left in settings under Data Usage. How do I fix this?
Looks like gifts have arrived for us all! @darlicious Amazing $30 referral bonus, 2GB free data and 500 minutes for all existing and new subscribers Dec 1 to Dec 31! Seems like simple activation too....just have to answer YES to text received from ...
Hi community!!!! I have had the autopay system since more than one year ago. Today I had the charge in my bank account but Public mobile has decided to cancel my plan because: "Your service is currently suspended due to insufficient funds." What sho...
I received a text saying I am 75% through my data which is confusing how much I really have left. This table is what my self serve says I have used: NameData Limit* (MB)Data Used** (MB)Remaining Data (MB)Status1 GB of data at 3G Speed1024709.729314.2...
I activated my sim card under the a/m plan few days ago with an auto-pay option to get the reward of 2$. I noticed that an amount of 36.75 was deducted immediately from the credit card !the question is: are we paying a month in advance ? if yes, when...
Hi, I have 2 accounts I control (1 personal, 1 work) and I need to swap the numbers between my plans. I read initially that this wasn't possible but see that another user was able to get this done. Can you advise on next steps. Thanks.
I'm gonna travel for a month.So I'd like pasue my phone and a phone of my wife during travel.What can i do for pausing?Can i get ways by text or email?Email: xxxxxxxxxxxxxxxxxxxxxxx edited by computergeek541: e-mail address removed
While its clear that oracles make $20 in rewards a month, it does not specify how much community involvement is required for others to earn. The article states that the top 50% gets $1 off, but how do we know at which point we are in right now?
I have added my credit card for 2 payment cycles, but the PAYMENT FOR NEXT CYCLE remains the original amount without the $2 deduction.
i am new to PM and i read about the speed difference with Koodo Mobile which was not big. But now i cannot load songs from Spotify on the road nor youtube video on SD. any advice?
Hi login is disabled. How do I proceed to change payment option as I believe an expired credit card is the issue.
I lost my phone. I got a new sim and activated it with my existing number. I got a used iphone and when i put the sim in it, it said the phone did not support this carrier. I called Apple but they said i needed to get public mobile to fix it. Is thi...
Hi there, I'm a returning customer. I have been with Public Mobile and had to switch to another provider because I needed a new phone. I want to switch back to Public mobile. I'm just wondering if there is any special plan offer you have going on rig...
No other issues just cant receive calls or texts. Incoming works fine. Issue started yesterday.
im interested in iphone Se second generation, any chance PM would be getting these, anyone know?
I purchased a US Roaming Add-On for $15 but it did not work. Since I am now back in Canada, I would like a refund.
My plan was up on Nov 24, 2021, full payment was made Nov 25 2021, today my phone stopped working and it is telling me the plan is suspended as of today, Nov 30 for insufficient funds.. my plan was just topped up 5 days ago. My banking shows the tran...
Hi ppl, im a long time PM client but new to the forum ! I was wondering, i got the 40$ plan (5go data) and when i check my data usage another thing pop up below. I think its that 1go promo from probably a few years ago that i didnt use at all or al...
Moved to Getting Started area.
Hi All! Activated my SIM with Public.Called Rogers to confirm the number transfer.The Number was not transferred.Please advise. Currently away from Canada.
