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Resolved! sim card

Where can i get the sim card

Resolved! locked out

I'm locked out of my account,

Resolved! Toll free calling

If I call a toll-free number that is based in the US, will it charge me long distance minutes?I have the $25 plan that includes unlimited Canada-wide minutes if that matters.

Resolved! What to remember when installing new SIM card?

I've got my PM account set up. New SIM card in hand.  I'll be making the switch from current cell provider to PM later today.  Before I do that, however, just wondering if there's any common screw-ups or missed tasks that new customers are liable to ...

Resolved! Autopay

How can i stop my autopay 

Resolved! data usage:1

I just found out this, from my phone number send to my own phone number dada usage: 1. what is this?25/12/2019 2:55Data Eventxxxxxxxxxxxxxxxxxxxx BC 1MMS$0.0025/12/2019 2:54Data Eventxxxxxxxxxxxxxxxxxxxx BC 1MMS$0.0025/12/2019 2:54Data Eventxxxxxxxxx...

Resolved! Is this possible? Kodoo # to PM & PM# to Koodo?

Hi guys. Wondering if this is possible to do. I have a few accounts with both companies and want to make a small switch without loosing Public Mobile rewards or have extra tab charges with Koodo. Koodo # (has tab) I want that number to go on my Publi...

Resolved! Is Advanced SMS supported on iOS with public mobile?

Question - As Public Mobile is part of Telus, if I get a SIM and go with Public Mobile will the 'group messaging' option in iOS 'Settings' also appear and become available to me? Can someone using 'Public Mobile' look in iOS settings? Do you have a '...

Resolved! US Roaming $20 Data Payed for Twice

I bought the $20 US roaming data ad on as I plan to go to the US in a couple of days. I have two charges to my credit card so the payment went through. The problem is the ad-on is not showing that it's been applied or in use anywhere on the portal. D...

Resolved! Higher payment

Why is my December payment higher than my November bill payment?  I did not change my plan.

Resolved! lost phone register, but still charged

Hello,  I logged into my account and reported my phone as lost. However, I just found out I have been charged even though I reported as a lost phone. So, now I delete the autopay function. Would it be possible for me to get credit back for the amount...

Resolved! Cannot receive incoming calls but can make outgoing calls, said number not in use when others dial m

Resolved! A friend referred me but I forgot to enter their code

Is it too late to benefit from their code?

Resolved! How can I check whether my number/sim is transferred successfully?

The activation portal only says alternate number in case if something goes wrong. Do I just call my number and if its not working on my old sim, that means it works with the public mobile sim?

Resolved! payment made but cannot make a call

My plan was due to autopay on January 10. But I made the payment today. The account balance shows the amount but I still cannot make call to any numbers and the message says that no long distance add-on is included.Is it that the payment will be acce...

Resolved! First 2months free- flash sale

Hi l am having trouble getting some one to respond to my question about the flash sale.I recently signed up with public mobile Dec 22.l got charged straight away for mine and my daughter's account $45.20 twice.I was under the impression that l would ...

Resolved! 10 dollar promotin

I set up my phone back on nov 21 st . They were offering 10.00 off for the first 6 months on the 40.00 plan . I waited till payment came out on dec 21 and the 10.00 was not applied . How do I go about to get this applied ? thanks melissa 

Resolved! Locked out of self serve

Forgot my security question answer, now locked out. What should I do?

Resolved! holiday extra gb

hello, i did not receive the 1gb extra for the holidays?