Public Points Rewards : Tracking your points rewards
Since I have some new referrals that are on Public Points and other members have raised questions regarding points can you answer a few questions ? Members that are earning points for their rewards are welcome to reference answers or ask their question in this thread if they wish....
$$ Rewards Account : referral rewards are displayed like this :
Public Points Account : points rewards are displayed like this :
See an example of points awarded and redeemed here:
Anyone who poses new questions that get an official answer or a tried tested or true answer I will add to this post. I hope this helps provide insight and reference for points reward recipients and community members answering support questions.
LLooks like this, nothing in my rewards shows the number I referred and I still haven't received the 1 point either.. I did get the cha Ching text though
Sorry just tried to attach the picture of my rewards page since I had to take it from my laptop bc I cannot access my reward page anymore on my phone to take a screenshot and it says it is too large an attachment
@darlicious Re: Q2: Loyalty points are added on the anniversary date according to the Public Points announcement..
Not sure what you mean by this "or the date that you access your points reward account and agree to the terms of service?"
For every twelve months you stay with us, you’ll earn 10 points. Think of it like an anniversary present!
Note: time spent in suspend status is still counted towards your Anniversary.
On your Anniversary date
Yes but what is your anniversary date? My referral activated and signed into their rewards account the same day. They recieved the message to check back as it takes a few days for the account to be set up. When they checked back three weeks later and was prompted to agree to the terms of service the date of May 23rd (the same day) appeared with their welcome gift of 5 points. My question relates to that date....is that the date anniversary points will be added or the date of activation?
@darlicious To me an anniversary date should be from date of activation so would think that's what it should be for your referral. However, this is PM and with their knack for issuing confusing conditions/terms, it would be helpful to get clarification from the community manager.