06-02-2022 03:30 PM - edited 06-02-2022 03:36 PM
06-02-2022 03:34 PM
@Merve Immediately delete your phone number. This is a public forum.
To change the email address for your self serve account requires opening a ticket with the CSAs.
To obtain a ticket, click on https://widget.telus.tiia.ai/publicmobile/publicmobile.html and enter your question in SIMon. Follow / invent the prompts until you reach the Contact Us button, click on it and a Submit Ticket button should appear. To confirm that your ticket has been submitted, check the SEND box in your private messages; click on the small envelope next to your avatar at the top right of your screen.
If you have problems submitting a ticket, you can also send a private message to the CSAs. Click: https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
06-02-2022 03:33 PM
hi you can open a ticket with a customer rep they can help you click here https://widget.telus.tiia.ai/publicmobile/publicmobile.htm
06-02-2022 03:32 PM