Community

Resolved! Enter new credit card for payment

How do I change my payment to a new credit card? 

Resolved! 500 MB of Data at 3G speeds + 500 MB of bonus data every month with Automatic Top-Up

Hi:Lucky Mobile has Unlimited additional data at reduced speeds of up to 128 Kbps for email, light browsing and messaging once you have exceeded your allotted 3G data; just wondering when Public Mobile can match this?Thanks.

Resolved! How long can I postpone the service or cheapest plan to keep the number?

Dear all Please anyone can help me here,  got 2 questions to ask. 1: How long can i postpone the service? 2: what is the cheapest plan to keep the number in order to receive international sms. as I am going to abroad but a lot of Bank app/other accou...

Resolved! i had to switch phone due to water damage and now being asked for 8 digit network pin

Please help i had to put the sim card into an old Htc ONE phone and now getting this request to enter a 8 digit pin for sim network?

Resolved! Provider

What phone company is public mobile under?

Resolved! Does Add-on data roll over for ever?

Hello All, I'm new to PM and had some issues with my data that PM support is currently reviewing. So, meanwhile I only have 200MB left for the month and was thinking of getting some top-up data.I've looked through some posts on this, but still have a...

Resolved! Cancel my subscription

I am moving to Koodo Mobile. I has requested to port my phone number ***-***-**** fromPublic Mobile to Koodo Mobile as soon as their SIM card is activated. Please synchronize the departure of my number of Public Mobile to the activation on Koodo plea...

Resolved! Any advantages of changing to a 90 day plan?

Hello All, I'm new to PM and have found the service to be good so far.I have a 30 day plan with the auto pay enabled. 1. How do I change to a 90 day plan? (I don't see any options when I go into my Plans)2. Are there any advantages or cost benefits o...

Resolved! New sim, Same number

Hi guys. I have been a client with Public for over two years. I recently lost my sim card in another country due to unfortunate events and i am looking to get a new sim card but with the SAME number. Is this a possibility?? TIA

Resolved! Apple iPhone Question

Ok here is a super weird situationAny Apple experts with an idea? Wife had sent etransfer through RBC bank app to her sisterAbout 2 days later I randomly received a message at home my wife was trying to airdrop me something and it appeared to be a sc...

Resolved! my pin

i forgot my security answer

Resolved! Blocked number on Nov 27, 2020. Yesterday Nov 28, 2020 the blocked number still called.

I checked my phone usage today.   The number number 778-580-4001 shows in my outgoing usage everyday.  I never called this number and I do not know this number.  This issue I have asked on Friday  Nov 27, 2020 and I was told that I can block this num...

Resolved! Payment Vouchers

Hi , so I purchased a payment voucher from grocery store I always buy them from and I can’t seem to get it to work , I’ve called *611 and entered the pin , I got an account and entered payment voucher online didn’t work , I even went back to the groc...

Resolved! PM scam to my email from the community?

Am I correct in thinking the private message below is a scam attempt? I've gotten a couple of these in the last 2 days... They read as follows -  You have a new message from the Public Mobile Community!Please do not reply to this email. This address ...

Resolved! Rewards

Is there somewhere i can click to earn community rewards I'm not really sure how to earn them (somewhere to be clicked). Thank you in advance.

Resolved! I forgot my new telephone number