Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...
Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...
I'm a bell customerxxxxxxxxxxxxxxMy SIM card was stolen yesterday and transferred to Public mobile with the name of xxxxxxxxxxxxxxxxxxplease cancel this number in your systems edited by computergeek541: phone number removed
My phone is telling me I don't have a plan and is not allowing to make calls? My payment plan is automatic?
Starting a new thread here as my previous one doesn't fit anymore. So i've been trying to figure out where my data usage was coming from. And now it looks like it comes from my text messages? I don't think it does but after what I saw this morning...
Want to make a payment on my phone because my phone is a little broken that I cannot use the 4 and 6
My phone stopped working today around 10am this morning. I do not know why this happened and I need to know what happened. Please email back at xxxxxxI do not have a phone number to be contacted at right now. Edit: email removed by NDesai
Will public mobile work on a Moto G fast cell phone?
How can I block a spam call that leaves a voicemail and this number is already on my block list on my Samsung Neo 5 Galaxy Cell Phone. I thought a number that has been blocked can't call my cell number or leave a voicemail.
I paid for the $15 unlimited texting / 100 minutes plan that comes with bonus 250 Mgb of data for my 11-year-old son earlier this month. He accidentally blew through the data in the first week of having the phone and now he can’t receive or send text...
Bought a new SIM yesterday .. try to activate online.. Systems said to try again. However, I saw 17.25$ charged from my credit card.. I also try to use the SIM number again. it says invalid SIM. Can anyone help me?
Hi, could a moderator please message me. I need to remove my bank account information from a public mobile account for a number that is no longer being used.
hello , I recent ran out of my US talk minutes. I went online to purchased more US talk time (add on) i found and purchased 1000 minutes of US talk time for $15 dollars. but i don't see any confirmation of actually having 1000 minutes of US talk ti...
I want to cancel the service thanks
my public mobile account needed to be topped upI purchased a koodoo pin in rror and kept trying it which didn't work of coursenow I got the proper PIIN and it won't accept what do I do ?
Why was i charged $30.24 and $33.60 on October 8th 2020
I didn’t set for automatically top up, but why my account have $35 available funds? Do I need to top up before my expired date? How do I know is my account automatically top up or not?
My SIM card is locked I forgot my sim code now I need a PUK code where do I find it ?
I cannot believe that there seems to be no direct way to contact support. I tried to transfer a number and made a mistake. Now I can't redo it and I am waiting for a moderator to call me ... whenever? Even though the number hasn't transferred yet, Pu...
I have recently signed up with public after moving back from Australia. I selected to use my number that I had before i left ( 2 years ago ) because it was still unassigned. Im and having issues with receiving calls as is says when you call my number...
I have been trying to contact a Public Mobile and no luck.I went to the store and representative of PB mobile still can't help me.they have charged my card $ 45.20 and $31.64.Can someone help explain the 2 charges with in 2 days. please contact xxxxx...
I have a SIM Card and cell number but I am trying to setup a cellular trail camera. I would like to create an account but it asks me to enter a number texted to my number. This is not connected to a phone so therefore I can not get the number to act...
Just want to make sure before buying one.
Hi there.i just switched to PM. somehow i cant seem to send texts with photos to Android users. Is there a fix to this? I have an iPhone 11 pro
I have 250MB of data and am thinking of buying an add-on for months I might go over. Do data add-ons roll over (i.e. never expire) like minutes do?
I got a text one day after paying my monthly bill which said I had used 75% of my data. This is not correct, how do I fix this? Thanks.
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