Town Hero / Héro de la Ville
since ‎04-02-2018

User Statistics

  • 240 Posts
  • 0 Solutions
  • 1870 Bravos Given
  • 973 Bravos Received

User Activity

When a communication with CS_Agent is initiated for resolution of a problem, one gets a message (snapshot below) to verify one’s account/identity.The web-link provided, leads to two options of authentication. These are ‘through credentials of self-se...
I recently helped a 97-years old senior purchase a ZTE Cymbal 2 flip phone through PM -- essentially for use in an emergency, and he has settled down with it well. Recently, he received an Amber Alert which seems to have stuck on his mini screen. He ...
I was facing issues with texting to outside Canada. I raised the issue with CS_Agent on Oct 10: and they did what they could, but later directed my ticket to their Techs. The Techs got in touch with me, and till today -- in two weeks -- the issue sta...
On Sept 10, I was helping a family member, who had earlier earned rewards of $3 for loyalty, change her plan from $20 to $25. Before the final confirmation, PM flashed a message (see the bottom of the attached snapshot), "After changing your plan, yo...
This isn't a question per se, but feedback. Re snapshot above. While I appreciate PM informing its subscribers of the plan renewal and application of rewards, it needs to use discretion, not send such text messages at midnight. I guess, like me, all ...
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