When a communication with CS_Agent is initiated for resolution of a
problem, one gets a message (snapshot below) to verify one’s
account/identity.The web-link provided, leads to two options of
authentication. These are ‘through credentials of self-se...
I recently helped a 97-years old senior purchase a ZTE Cymbal 2 flip
phone through PM -- essentially for use in an emergency, and he has
settled down with it well. Recently, he received an Amber Alert which
seems to have stuck on his mini screen. He ...
I was facing issues with texting to outside Canada. I raised the issue
with CS_Agent on Oct 10: and they did what they could, but later
directed my ticket to their Techs. The Techs got in touch with me, and
till today -- in two weeks -- the issue sta...
On Sept 10, I was helping a family member, who had earlier earned
rewards of $3 for loyalty, change her plan from $20 to $25. Before the
final confirmation, PM flashed a message (see the bottom of the attached
snapshot), "After changing your plan, yo...
This isn't a question per se, but feedback. Re snapshot above. While I
appreciate PM informing its subscribers of the plan renewal and
application of rewards, it needs to use discretion, not send such text
messages at midnight. I guess, like me, all ...
@darlicious Just be aware that the earlier versions of ZTE flip, the
model Z222 (Standard SIM), do not receive Amber Alerts due to their 3G
limitation. It's the later model, the ZTE Cymbal 2 (Nano SIM). the 4G
model that receives and displays Amber A...
Thanks again, @hTideGnow. I think this is the solution, and I say
'think' because I have not been able to get the gentleman to remove the
message just yet. And the reason for that is that he has been unable to
keep up with the navigation. I spent abo...
@Psygineer. Thanks. Yes, you are right. On 4G phones, which Cymbal 2 is,
one will receive Amber Alerts irrespective of one's configuration in the
> Settings. PS. Earlier, when this gentleman had a 3g ZTE Z222 flip
phone, he wouldn't get those Alerts....