Community

sa7375

When a communication with CS_Agent is initiated for resolution of a problem, one gets a message (snapshot below) to verify one’s account/identity.The web-link provided, leads to two options of authentication. These are ‘through credentials of self-se...

sa7375 · 11-22-2022

I recently helped a 97-years old senior purchase a ZTE Cymbal 2 flip phone through PM -- essentially for use in an emergency, and he has settled down with it well. Recently, he received an Amber Alert which seems to have stuck on his mini screen. He ...

sa7375 · 10-26-2022

I was facing issues with texting to outside Canada. I raised the issue with CS_Agent on Oct 10: and they did what they could, but later directed my ticket to their Techs. The Techs got in touch with me, and till today -- in two weeks -- the issue sta...

sa7375 · 09-11-2022

On Sept 10, I was helping a family member, who had earlier earned rewards of $3 for loyalty, change her plan from $20 to $25. Before the final confirmation, PM flashed a message (see the bottom of the attached snapshot), "After changing your plan, yo...

sa7375 · 08-09-2022

This isn't a question per se, but feedback. Re snapshot above. While I appreciate PM informing its subscribers of the plan renewal and application of rewards, it needs to use discretion, not send such text messages at midnight. I guess, like me, all ...

sa7375 · 12-01-2022

@J_PM 

sa7375 · 11-23-2022

@darlicious Just be aware that the earlier versions of ZTE flip, the model Z222 (Standard SIM), do not receive Amber Alerts due to their 3G limitation. It's the later model, the ZTE Cymbal 2 (Nano SIM). the 4G model that receives and displays Amber A...

sa7375 · 11-22-2022

@J_PM Please be advised that the entire email offer being received is in French. See the snapshot below.

sa7375 · 11-22-2022

Thanks again, @hTideGnow. I think this is the solution, and I say 'think' because I have not been able to get the gentleman to remove the message just yet. And the reason for that is that he has been unable to keep up with the navigation. I spent abo...

sa7375 · 11-22-2022

@Psygineer. Thanks. Yes, you are right. On 4G phones, which Cymbal 2 is, one will receive Amber Alerts irrespective of one's configuration in the > Settings. PS. Earlier, when this gentleman had a 3g ZTE Z222 flip phone, he wouldn't get those Alerts....

Community

User Statistics

User Activity

Verification of Account by CS_Agent

ZTE Cymbal 2 -- Cancelling Amber Alert Message

Is There a Way to Contact a PM Manager?

Losing Promotions While Changing Plan

Midnight Text Messages from PM

Re: More is Merrier with Public Mobile

Re: ZTE Cymbal 2 -- Cancelling Amber Alert Message

Re: Black Friday Sale: Get 20GB data for only $35 for 15 months!

Re: ZTE Cymbal 2 -- Cancelling Amber Alert Message

Re: ZTE Cymbal 2 -- Cancelling Amber Alert Message