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I cannot find the email associated with my self serve account help!

Angelfacelo1981
Great Neighbour / Super Voisin

I actually finally found it but now I need password changed    hoe do I get ahold of someone to help me with this asap

2 REPLIES 2

softech
Oracle
Oracle

@Angelfacelo1981 you can still try to use the Forgot Password link there on the login page.   Try to put in all the possible emails you have and see which one will receive the reset email 

 

If that doesn't work, the please open ticket with PM support  to get that sorted out:

 

1. For faster response (2-48 hours), use this direct link: https://publicmobile.ca/chatbot.

**Start with typing "Forgot Login Information", click "Contact Us", click "Click here to submit a ticket".

2. Or Private message to the CS Agent: https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437


**Monitor your Community inbox (envelope icon on the top right) after the ticket is opened. CS Agent will reply you there

 

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