Cannot get into my account.....same email but does not connect to my phone number

[Kicker123]

I cannot get into my account.....I put my email and password in but it doesn't open to my phone number.....can someone help me get into my account  please

[hairbag1]

@Kicker123 

use this link to message Customer Support but give them as much account info as you can..ie: ph #, PM acct #, name on acct, PM pin #...

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

[slusagm]

on that security code page, click Didn't receive code or Resend code, then choose Send email

if you are not getting the code that way, then ask PM to help.  You won't be able to open proper Chatbot ticket, so just message them

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437