Need to find my account number cannot login to my account

[Musa1]

I never registered myself with public, was using number after. Cannot login to my account 

[BKNS27]

@Musa1 

Who registered your SIM and account?

Only a CS_Agent can help if you know your security PIN etc.

[dust2dust]

So you signed up in a store? Does one get a welcome email doing that I wonder? If so then the account number is hidden in that.

But otherwise you need the support people as above.

[RossN]

@Musa1 hello if you signed up instore you can register here https://widget.telus.tiia.ai/chatbot.html?botId=ZJkWuVb7Hp6EEcTIZKMZbvLwuDV&duid=2BXKyAsUGl2N10AVl7w...   or if you forgot your sign in credentials a cs agent can help with that also once signed in you can find your account number in your profile 

[Outdoorsman · Accepted solution]

@Musa1 

your account number can be found in your self serve account profile, to reset or change your email

you need the help of a service rep

There are two ways to contact a customer service agent , open a ticket through Simon here https://publicmobile.ca

Or  private message them here

      https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user