8 hours ago
I am locked out of my account and unable to sign in and no code gets sent to my email when I click forgot password.
Hi,
Please try to click “forgot password” and there should be an option to have the code sent to your phone. If that doesn’t work, please contact staff using the link provided by @hTideGnow .
hi @Kathyggg
you need support agent to help, you can submit ticket by direct message: https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
Remember CS_agent will reply to your Community inbox within 2 to 4 hours, please check your inbox here: https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage
