Showing results for 
Search instead for 
Did you mean: 

Need to find my account number cannot login to my account

Great Neighbour / Super Voisin

I never registered myself with public, was using number after. Cannot login to my account 


Mayor / Maire


Who registered your SIM and account?

Only a CS_Agent can help if you know your security PIN etc.

Mayor / Maire

So you signed up in a store? Does one get a welcome email doing that I wonder? If so then the account number is hidden in that.

But otherwise you need the support people as above.

Mayor / Maire

@Musa1 hello if you signed up instore you can register here   or if you forgot your sign in credentials a cs agent can help with that also once signed in you can find your account number in your profile 

Mayor / Maire


your account number can be found in your self serve account profile, to reset or change your email

you need the help of a service rep

There are two ways to contact a customer service agent , open a ticket through Simon here

Or  private message them here

Need Help? Let's chat.