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Important Update: eSIM QR Code Now Included in Activation Summary Emails

Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...

Troubleshooting Login Issues: OTP, 2FA, EverSafe

Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...

Resolved! Refer a friend

I referred a friend and they signed up on Sunday. I have not seen any indication that I am getting any rewards.When will I see the rewards.

No service

Resolved! No service

Extreamly disappointed with public mobile have had no service since I paid for the plan and nothing has worked poor quality and bad service

Bad Phone Purchase Experience with Public Mobile. Makes Amazon look truly great.

2G and 500 minutes reward.

Bills

What prepaid credit cards are the best for Public Mobile?

Resolved! Unable to Call Toll Free number

Spent a very long time on hold with a 1-888 number. I have the Unlimited Canada wide calling and have never had an issue. Confirmed on my usage that this is free. Now it is saying that I have run out of minutes and unable to call. Why? and wha...

Resolved! lost my phone

I have lost my phone bought a new sim and new phone, forgot the answer to my secret question can not log in to set up new phone and sim .

WHAT IS IT? Robert_Fleming Robert_Fleming Tuesday Online work from home! High profits! Open this mes

Resolved! WHAT IS IT? Robert_Fleming Robert_Fleming Tuesday Online work from home! High profits! Open this mes

WHAT IS IT BELOW? I believe I deleted it a week ago.why is it coming to my inbox again? is it a scam? how to block it? " xxxxxxxxx TuesdayxxxxxxWork remotely from comfort of your home and receive your paycheck every day! No experience needed, n...

Incoming calls not working

Resolved! Incoming calls not working

I recently switched back to public mobile because it's cheap but after activation and my plan I can't receive incoming calls only with public mobile costumers and I don't understand why

Resolved! text messaging MMS data usage

Can someone please confirm whether MMS uses my allowed data? I only have 250MB and keep my data off to save it for when I need it, but to send or receive photos/videos and longer texts, I need to connect to data. I'm always worried this will use up a...

Resolved! Self and General service discovery

Why doesn't your customer service support system have live agent who could chat with one of your customers rather than automated system ?

Compatible phone

Resolved! Compatible phone

Is the Samsung A32 5G 6.5-inch compatible?

How to Contact an MOD without Using the Chat Bot?

Chat Bot doesn't work because PM site is closed due to maintenance. Before could send a direct email to an MOD. I need help to find out what their User ID is so I can email them about a defective phone they sent to me. Thanks!

Resolved! Is the Motorola XT2093-4 moto g play compatible with Public Mobile?

Hi there Community members, Does any know if the Motorola XT2093-4 moto g play is compatible with Public Mobile?I just bought the phone, signed up with Public mobile, and can't connect to the network. I also have checked to see if the phone is compat...

Holiday rewards

Auto Pay / Credit Card Updating

I am able to access PAYMENT tab and then select AUTO PAY.I am able to select MANAGE AUTO PAY and then press REMOVE AUTO PAY.I receive the message AUTO PAY HAS BEEN REMOVED.I then return to PAYMENT tab and select REGISTER FOR AUTO PAY.The resulting pa...

the one time add-on: 2GB data and 500 international long-distance minutes will expire after 30 days?

Buying new phone (online) with Public Mobile plan

Resolved! Buying new phone (online) with Public Mobile plan

Hi, I have an LG old phone which I would like to replace. I am not sure whether any new phone will work just replacing PM sim card. What should I check before buying in specs? Thank you.Nina

Re: Unable to log in to MyAccount ?

login says password is incorrect. When I tryy to reset it im told password nd user/password dont match

overpaid

I registered for a package of $25/month, and overpaid in July $125 while tried to get my sim active. and I paid more $26 in next month because I could not make a phone call. I don't know why public mobile charges me in this month. Please double check...

Having trouble

How come it doesn't let me sign in with my Hotmail account