Monthly Data Not Resetting

[utilitydan2004]

Monthly Data plan rolled over 2 days ago but it still indicates 100% used.

[utilitydan2004]

Thanks. I logged out and back in and it is indicating correctly now. 

[computergeek541]

Logout and clear your browser cache.  Close the browser and restart it before looking again in case you're being shown a cached version of the page.

[Dunkman]

@utilitydan2004 

First check if your data is working or not.

The new website has be finicky at renewals these days.  Your page might be showing an old cached version of your plan.  Try to log in with incognito mode, different web browser or clear cache. Or another device.  

If it still shows all your data used up, check your usage in your account to make sure that your data was not used up unexpectantly.