Change Phone Number

[SMCK]

Can I change the phone number on an existing PM account to an existing PM phone number? I want to close out the phone number not required.

[computergeek541]

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@Alexandf wrote:

@SMCK 

send private message PM support CS_Agent at: and ask them.

      https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

(envelope icon on the top right) CS_Agent will reply you there.

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There's no reason to contact a CSA. They can't/won't transfer a number from an existing account.

[Alexandf]

@SMCK 

send private message PM support CS_Agent at: and ask them.

      https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

(envelope icon on the top right) CS_Agent will reply you there.

[RossN]

@SMCK 

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@SMCK wrote:

What if I close out the number (acct) not required and then reactivate it with the other number.

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@SMCK well once you close that account technically that number is no longer yours,I guess you could port that number to a cheap plan somewhere else and then request to port that number to the account you want to keep,or I hear there are places where you can "park "a number and pay around 5 bucks a month and then port it to the account you want to keep I believe that would work 

[SMCK]

What if I close out the number (acct) not required and then reactivate it with the other number.

[Yummy]

You cannot transfer PM number from one PM account to another.

You can only change number on one account picking any available number 4x per 30 days.

You could port number you want from account you do not want to another provider – that will close that account and keep your number. Then you port in that number to account you want to keep.

[softech]

@SMCK you are trying to switch phone number between 2 accounts.  It cannot be done.  PM no longer helps to swap numbers between 2 PM accounts

[RossN · Accepted solution]

@SMCK hi I am sorry but you cannot move a number from one Public account to another I wish you could 😀