Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...
Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...
I have access to my voicemail and it had been working for a while but it seems to have stopped without cause. I have played around with the setting trying to reactivate it and it does seem to have a greeting and looks like it is active on the back en...
People are getting calls from my number, but I never called. They said "I" been calling them more than 10 times a day..... The scammers are using my number. Any way to solve that from the phone carrier's end?
My daughter signed me up now I can't access my account pretty sure she used wrong email
I am only able to send texts to some people and not others.
I manage 2 accounts on here and I know of others that manage a lot more than that. If I have an issue that requires me to open a ticket on my "other" account not immediately associated with this community account for rewards purposes can I do it thro...
Where is my simm?
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Wondering why the French Language was set on my phone for text msgs from Public Mobile as well as on Voice Mail.
Hi, has anyone been able to find a lost phone with public mobility, do you know if they can see last location before it died using the IMIE number or cell number ?Thanks Nicki
Hi, I just got my account yesterday, and I am trying to create my own account to access payments, but after I put in my new phone number and "submit", I am not receiving a 6 digit access code to set up my online account. I have a gmail account, but n...
Hello,I'm trying to return a cell phone that I found to it's rightful owner.The phone is locked and the sim card is still active. if you can identify this wallpaper, please don't hesitate to contact me. Thanks,
Two accounts both iPhone 8 +, not receiving calls. I am on Lucky mobile and was able to replicate this issue. Text messages seems to work mostly. This is not acceptable. I have checked accounts and are in good standing. Tried restarted phone, nothing...
I got email from public mobile Missed a payment? Your Public Mobile account is in suspend. I do not have any active account with public mobile. Please let me know who is using my email address.
I submitted my email, got sim card, signed up and activated phone with email but didn't get the Black Friday deal. How do you activate the deal?
will your network in Canada support: GSM850/900/1800/1900MHz, 3G: WCDMA850/1900/2100MHz, 4G,5G
How we get that
HiMy regular data exists red,but I have additional data available. Can not get web access.
hi, wonder how to Quote when I am replying if I am using mobile browser?? I know how to do this on desktop... but forgot how to do on Mobile.. (sorry.. I am sure someone told me before...but I usually don't use mobile browser for PM Community so I d...
I already checked the existing answer saying it would deposit before the first 30 days. Does it normally get close to the last day? My second month would start from 13th and I still do not see the credit on my account. I confirmed that my email was r...
Having trouble resetting my forgotten password can anyone help me please
PLease can anybody assist??? Thanks Grete
i JUST BOUGHT A REFURBISHED PHONE FROM HERE, IT IS A GIFT SI WILL THE PHONE BE UNLOCKED?
I know PM does not have an app for Community.. any 3rd party app on Android that can make checking Community easier? checking any way other than mobile browser. thanks
I have a plan that gives me 1gb of data. This month, after using 560 mb, it looks like I've exhausted my data. But why? Can a phone use data without recording it?My data re-ups in 2 days, and I'm always at home with wifi (thanks, 2020), so it's no bi...
Hi, I tried to set up the hotspot function on my iphone 6, when i clicked the hotspot section, it says if I wanted to set up the hotspot, I needed to contact public mobile. When I clicked the APN section, it only has three lines: APN, username and pa...
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