Missing 3gB of bonus data

[Spunkster6922]

What do I do to get my data  and the friend ref that I have been waiting for for 6months

[JL9]

was it over a specific period or permanent as long as you were with PM with that plan?

[computergeek541]

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@BKNS27 wrote:

@Spunkster6922 

I don’t think there was ever a bonus 3gb bonus promo. There was a 2gb bonus for 6 or 12 months depending on the minimum priced plan.

What was the promo code you use while activating your SIM?

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There was a 3GB bonus promo. However, it was never widely advertised.

[BKNS27]

@Spunkster6922 

I don’t think there was ever a bonus 3gb bonus promo. There was a 2gb bonus for 6 or 12 months depending on the minimum priced plan.

What was the promo code you use while activating your SIM?

[softech · Accepted solution]

@Spunkster6922   is the 3GB bonus from activation?

And with the friend referral, you are the new activation and you entered your friend's code?

for both, you can open ticket with Pm Support: and they can confirm that for you:

1. If you have access to My account: At https://publicmobile.ca/chatbot.

Start by typing "Submit a ticket", then click "Contact Us", Then click "Other", then click "Click here to submit a ticket ↗" 

2. If you don't have access to My Account or have trouble with Chatbot: Private message CS Agent at: 

      https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

**Monitor your Community inbox (envelope icon on the top right) after the ticket is opened.  CS Agent will reply you there

[Timer]

@Spunkster6922 

contact to support team by private message CS_Agent